Medical Billing & Insurance Eligibility Assistant

OHEL Children's Home and Family Services; New York (NY); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

403B retirement plan

PTO

Health insurance

Onsite gym

Job summary

OHEL Children's Home and Family Services is seeking an Insurance Eligibility and Medical Billing Assistant to join our Fiscal Department in Brooklyn. The role focuses on verifying insurance eligibility, minimizing denials, and supporting timely reimbursements while maintaining accurate documentation.

Ideal candidates have 2–3 years in revenue cycle operations, strong Excel skills, and experience with EHR systems.

Qualifications

• 2–3 years of experience in insurance eligibility verification or medical billing.
• Experience with EHR systems preferred.
• Excellent interpersonal and customer service skills.

Responsibilities

• Verify insurance eligibility and benefits through payer portals prior to services, including in-person and telehealth, updating the EHR as needed.
• Accurately document insurance coverage and support billing through timely data collection and reporting.
• Build and maintain positive working relationships with clients, payers, and internal departments to resolve claim denials, reimbursement issues, and payer discrepancies.
• Obtain or assist with pre-authorizations and prior authorizations when required.
• Ensure compliance with organizational policies, regulatory requirements, and ethical standards.

Skills

Interpersonal skills

Customer service

Team collaboration

Tools

EHR systems

Excel

Job description

Ohel is seeking a detail-oriented, experienced, and collaborative Insurance Eligibility and Medical Billing Assistant to join our Fiscal Department. This is an excellent opportunity for a proactive professional who takes pride in accuracy, enjoys working as part of a team, and is committed to ensuring clients receive uninterrupted access to services.

In this role, you will play a key part in supporting the revenue cycle by verifying insurance eligibility, minimizing claim denials, facilitating timely reimbursements, and helping maintain the financial integrity of our programs through accurate documentation and effective collaboration with billing staff.

Responsibilities:

• Verify insurance eligibility and benefits through payer portals prior to services, including both in-person and telehealth appointments, updating insurance information in the electronic health record (EHR) as needed
• Accurately document insurance coverage and support billing through timely data collection and reporting
• Build and maintain positive working relationships with clients, payers, and internal departments to resolve claim denials, reimbursement issues, and payer discrepancies
• Obtain or assist with pre-authorizations and prior authorizations when required
• Ensure compliance with organizational policies, regulatory requirements, and ethical standards

Qualifications:

• 2–3 years of experience in insurance eligibility verification, medical billing, or healthcare revenue cycle operations required
• Excellent interpersonal and customer service skills, with the ability to work effectively with individuals with disabilities, colleagues, and external providers
• Experience with Electronic Health Record (EHR) systems preferred
• Advanced Microsoft Office skills, particularly Excel

The successful candidate is a dependable, motivated team player who is equally comfortable working independently and collaborating with others. You are organized, resourceful, and committed to accuracy, with the ability to communicate effectively, manage competing priorities, and contribute to a positive, supportive work environment.

Benefits:

• Position includes a competitive benefits package that includes a 403B retirement plan with employee contribution, sick and vacation paid time off (PTO) and health insurance.
• Free access to onsite gym included!

Eligibility for all benefits is based on hours worked, employment classification, and fulfillment of applicable waiting periods and plan requirements. This full time position is based in Brooklyn.

Salary: $50,000- 55,000