Eligibility Specialist (Contract)

Midi Health; United States; Remote; USD 41.000 - 44.000; Vollzeit

Zusammenfassung

Midi Health is seeking an Eligibility Specialist (Contract) to join our Revenue Cycle team. The ideal candidate will verify patient insurance coverage and determine eligibility for services before they are rendered by clinicians, ensuring a smooth billing process in a fast-paced telehealth environment.

This 1099 contractor role pays $20 per hour, requires at least 2 years in medical billing or eligibility verification, and involves using AthenaHealth, payer portals, and Zendesk.

Qualifikationen

• Minimum of 2 years of experience in medical billing, front office, insurance verification, or eligibility-related roles.
• Proficient with AthenaHealth or another EHR, insurance payer portals and other eligibility verification systems.
• Must have eligibility experience with major commercial plans across multiple states in a telehealth model.
• Strong verbal and written communication skills; explain complex insurance details clearly.

Aufgaben

• Verify patient insurance coverage, benefits, and eligibility using AthenaHealth and payer portals.
• Obtain and track pre-authorizations when required.
• Identify primary and secondary coverage to coordinate benefits and avoid denials.
• Maintain documentation of verification outcomes in the system and ensure billing compliance.
• Collaborate with billing and patients to resolve eligibility issues, holds, or denials.
• Maintain insurance-provider mapping database with Operations team.
• Notify patients of discrepancies and provide guidance.
• Ensure patient information is recorded accurately for billing.
• Follow up on pending verifications to prevent billing delays.
• Use AthenaHealth and tools to confirm eligibility before appointments.

Kenntnisse

Medical billing

Insurance verification

Communication skills

Attention to detail

Tools

AthenaHealth

Payer portals

Zendesk

Jobbeschreibung

Eligibility Specialist (Contract) @ Midi Health:

We are seeking a dedicated Eligibility Specialist (contract) to join our Revenue Cycle team. The ideal candidate will be responsible for verifying patient insurance coverage and ensuring eligibility for services, while also maintaining a smooth billing process. You will play a critical role in ensuring patients understand their coverage and financial responsibility before services are rendered by our clinicians. This role requires strong attention to detail, exceptional communication skills, and experience with systems like AthenaHealth, payer portals, and Zendesk.

Business impact

• Accurately verify patient insurance coverage, benefits, and eligibility using systems like AthenaHealth and payer portals.
• Obtain and track pre-authorizations for services when required by the payer.
• Identify primary and secondary insurance coverage to ensure proper coordination of benefits and avoid future claim denials.
• Maintain accurate and up-to-date documentation of insurance verification outcomes in the system, ensuring billing compliance.
• Collaborate with billing specialists and patients to resolve eligibility-related issues, claim holds, or denials.
• In collaboration with Operations team, maintain proprietary insurance-provider mapping database to ensure billing compliance
• Notify patients of any discrepancies in coverage or issues with their insurance eligibility, providing patients with clear guidance and options.
• Ensure patient insurance information is correctly recorded and maintained for accurate billing and reimbursement.
• Conduct follow-up on pending insurance verifications to prevent delays in billing or service delivery.
• Use AthenaHealth, payer portals and other tools efficiently to confirm patient eligibility and verify coverage before appointments.

What you will need to succeed

• Minimum of 2 years of experience in medical billing, front office, insurance verification, or eligibility-related roles. .
• Proficient with AthenaHealth or another EHR, insurance payer portals and other eligibility verification systems.
• Must have eligibility experience with major commercial plans, across multiple states in a telehealth model
• Strong verbal and written communication skills, with the ability to explain complex insurance details to patients and internal team members.
• Proven ability to investigate, resolve, and prevent issues related to insurance verification and eligibility.
• High degree of accuracy in verifying patient data and maintaining records.
• Ability to thrive in a fast-paced, growing environment, while maintaining a focus on patient satisfaction and operational excellence.

Who You Are

You are an organized and detail-oriented professional with a deep understanding of insurance policies and coverage verification. Your strong communication skills and problem-solving abilities allow you to de-escalate patient concerns and resolve insurance issues effectively. You are adaptable, proactive, and capable of managing multiple tasks while ensuring the accuracy and integrity of patient information. Your focus on teamwork and patient care makes you a key player in ensuring the revenue cycle runs smoothly and efficiently.

Pay: $20 hour

*Please note this is a 1099 independent contractor opportunity and does not include company benefits

Thanks for your interest in Midi

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At this time, Midi isunable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs.

Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process.If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at [e-mail].

Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.

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