Medical Billing & Collections Specialist (AR Focus) — In-Person

Conservative Care Occupational Health; Springdale (AR); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid Time Off (PTO)

401(k) retirement plan

No regular weekend or evening shifts

Growth opportunities

Professional development resources

Job summary

Conservative Care Occupational Health provides comprehensive occupational medicine and urgent-care services in Northwest Arkansas. We are seeking a Medical Billing Specialist to join our billing team, focusing on accounts receivable and collections while supporting daily billing operations and other departmental needs.

The ideal candidate is organized, persistent, professional, and comfortable discussing outstanding balances with clients, employers, and payers by phone and email, handling both

Qualifications

• Live in the Northwest Arkansas area or be willing to relocate to the area.
• Mid-level professional collections or accounts receivable experience, including direct responsibility for following up on outstanding balances and securing payment.
• Experience communicating with customers, clients, payers, or account holders regarding outstanding balances by phone and email.
• Comfortable making collection calls and professionally handling potentially difficult payment conversations.
• Strong attention to detail and ability to maintain accurate financial and account records.
• Strong organizational and follow-up skills with the ability to manage multiple accounts and priorities.
• Accurate data-entry skills.
• Proficiency with computer-based billing, accounting, or practice-management systems and Microsoft Office.
• Strong written and verbal communication skills.
• Ability to work independently, prioritize responsibilities, and meet deadlines in a fast-paced environment.

Responsibilities

• Manage assigned accounts receivable and collection activities to help ensure timely payment of outstanding balances.
• Contact clients, employers, insurance carriers, third-party administrators, and other responsible parties by phone and email regarding outstanding balances and payment status.
• Follow up consistently on past-due accounts and document collection efforts accurately.
• Research account discrepancies, payment issues, and outstanding balances to determine appropriate next steps.
• Complete daily electronic and paper billing accurately and within established timelines.
• Prepare, review, and submit invoices, claims, statements, and other billing documentation.
• Post payments, adjustments, and account notes accurately within billing systems.
• Review account information for accuracy and update records as necessary.
• Respond professionally to billing questions and work with internal clinic teams and external contacts to resolve account issues.
• Maintain organized documentation and accurate records of billing and collection activity.
• Identify recurring billing or collection issues and communicate concerns to billing leadership.
• Maintain strict confidentiality of patient, employer, and financial information in accordance with HIPAA and company requirements.
• Assist the Billing Supervisor and billing team with additional billing, administrative, reporting, and departmental tasks as needed.

Skills

Accounts receivable

Collections

Phone and email communication

Attention to detail

Organizational skills

Data entry

Microsoft Office

Independent work

Education

High school diploma or equivalent

Tools

Billing software

Practice-management systems

Job description

Conservative Care Occupational Health provides comprehensive occupational medicine and urgent-care services in Northwest Arkansas. We are seeking a Medical Billing Specialist to join our billing team, focusing on accounts receivable and collections while supporting daily billing operations and other departmental needs.

The ideal candidate is organized, persistent, professional, and comfortable discussing outstanding balances with clients, employers, and payers by phone and email, handling both