Medical Billing Associate

1000 Accenture LLP Company; Louisville (TN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture is seeking a Medical Billing Associate in Knoxville, TN. You will research, data-enter, and process healthcare appeals and claims across multiple systems to support a U.S.

healthcare client, applying deep process knowledge to resolve complex issues. The role requires strong analytical and problem-solving skills, experience in claims processing, and strict adherence to client SOPs and regulatory requirements.

Qualifications

• Minimum 1 year of experience in quality auditing and/or claims processing.
• Experience in outsourcing operations is preferred.
• Knowledge of U.S. healthcare processes and systems.

Responsibilities

• Research and process healthcare appeals and claims across multiple systems.
• Validate claim accuracy and regulatory compliance.
• Perform root cause analysis for discrepancies and implement corrective actions.
• Enter accurate data into platforms following client processes.
• Collaborate with internal teams to ensure timely resolution of claims and appeals.
• Monitor and report on claim status and processing metrics.

Skills

Claims processing

Analytical skills

Problem solving

Regulatory knowledge

Job description

Medical Billing Associate

Location: Knoxville, TN (location is non-negotiable)

The Medical Billing Associate plays a critical role in supporting a U.S. healthcare client by researching, entering data, and processing or adjusting healthcare appeals and claims across multiple systems and tracking tools. This position requires applying deep process knowledge to identify, assess, and resolve complex issues. As a recognized SME, the individual will troubleshoot and advise on processing guidelines, ensuring compliance with client standards. The role involves handling both standard and non-standard issues and escalating tasks outside established SOPs when necessary.

Key Responsibilities

• Research and process healthcare appeals and claims using multiple systems and tracking tools.
• Validate claim accuracy and ensure compliance with regulatory requirements.
• Perform root cause analysis for claim discrepancies and implement corrective actions.
• Enter accurate data into designated platforms following client processes.
• Apply knowledge of healthcare processes and systems to resolve complex issues.
• Troubleshoot and provide guidance on processing guidelines as needed.
• Identify and escape issues outside standard operating procedures.
• Maintain compliance with client-specific workflows and documentation standards.
• Collaborate with internal teams to ensure timely resolution of claims and appeals.
• Monitor and report on claim status and processing metrics.

Job Requirements

• Must meet Accenture’s Primary Residential Location (PRL) Policy for the Knoxville, TN, office location
• Ability to work scheduled shifts as assigned
• Availability for overtime work when required
• Minimum of 1 year of experience in quality auditing and/or claims processing
• Experience in outsourcing operations
• Knowledge and experience in any work stream of U.S. healthcare
• Strong analytical and problem-solving skills
• Ability to accurately process and document healthcare claims in multiple systems
• Proficiency in following structured workflows and compliance standards
• Capability to identify discrepancies and escape issues per SOPs
• Professional Qualifications Effective communication and collaboration abilities
• Ability to adapt to changing priorities and manage multiple tasks.

Compensation

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 12/20/2026.

Hourly Salary Range

• California $21.68 to $40.53
• Colorado $21.68 to $35.00
• Connecticut $21.68 to $35.00
• District of Columbia $23.13 to $37.26
• Illinois $20.10 to $35.00
• Maine $18.51 to $29.81
• Maryland $21.68 to $35.00
• Massachusetts $21.68 to $37.26
• Minnesota $21.68 to $35.00
• New York $20.10 to $40.53
• New Jersey $23.13 to $40.53
• Ohio $20.10 to $32.40
• Virginia $20.10 to $37.26
• Washington $23.13 to $37.26

Benefits

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Requesting An Accommodation

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and ...

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