Medical Assistant - West Chester

Mayfield Brain & Spine; Union (OH); In loco; USD 25.000 - 33.000; Tempo pieno

Descrizione del lavoro

Mayfield Brain & Spine in Ohio seeks a flexible Medical Assistant to support Neurosurgery and Physical Medicine & Rehabilitation providers. This role blends clinical and administrative duties, with priorities shifting to meet patient and team needs in a fast-paced specialty clinic.

The ideal candidate has a High School diploma (Medical Assisting program preferred) and experience with EMR software, plus strong communication and empathy to ensure compassionate patient care.

Competenze

• High school diploma required; MA program preferred.
• Experience as Medical Assistant preferred but not required.
• Experience with electronic medical records preferred but not required.

Mansioni

• Provide clinical and administrative support to Neurosurgery and PM&R providers.
• Prepare patients, document vital signs, medication lists, and histories.
• Manage patient flow and clinic operations.
• Assist with procedures, prepare rooms, and handle supplies.
• Maintain EMR documentation and coordinate communications with pharmacies and labs.

Conoscenze

Neurosurgical procedures

Clinical office duties

Customer service

Task prioritization

Problem solving

Empathy

Communication skills

Calm under pressure

Good judgment

Teamwork

Flexible schedule

Formazione

High school diploma

Medical assisting program

MA experience (preferred)

EMR experience (preferred)

Descrizione del lavoro

At Mayfield Brain & Spine, we are looking for a flexible and compassionate Medical Assistant to support our Neurosurgery and Physical Medicine & Rehabilitation providers. This role combines clinical and administrative responsibilities, with priorities shifting based on the needs of our providers, patients, and team. If you’re adaptable, patient-focused, and enjoy being an essential part of a collaborative team, we’d love to hear from you!

Education/Experience

• High School Diploma required; graduate of a Medical Assisting program preferred
• Prior experience as a Medical Assistant preferred, not required
• Prior experience working with electronic medical record software preferred, not required

Skills

• Practical knowledge of neurosurgical procedures and medical office processes
• Proficient in clinical office duties
• Demonstrates excellent customer service
• Ability to manage and prioritize multiple tasks in a fast-paced environment
• Strong problem-solving, problem prevention, and decision-making skills
• Ability to convey empathy
• Excellent oral and written communication skills
• Ability to maintain composure and restore calm in a stressful situation
• Uses good judgment and diplomacy when dealing with others
• Desire and ability to work in a team environment
• Ability to maintain a flexible schedule to accommodate physician office hours

Primary Responsibilities

• The Medical Assistant is responsible for providing both clinical and administrative support to assigned providers (Neurosurgery and Physical Medicine & Rehabilitation) to ensure efficient patient care and practice operations. Responsibilities encompass a blend of direct patient care activities and administrative functions, with the proportion of clinical and administrative duties varying based on the needs of the provider, patient volume, and operational requirements. The Medical Assistant is expected to perform both aspects of the role and adapt priorities as needed to support the delivery of high-quality patient care and service.

Essential Functions

• Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic
• Prepare patients and medical records for office visits.
• Greet and room patients, obtain and document weight, medication lists, allergies, medical histories, and family history.
• Coordinate patient flow and maintain efficient clinic operations.
• Prepare patients for providers by assisting with procedures such as injections, wound care, EMG-related preparation, and other office-based treatments.
• Prepare examination rooms and maintain appropriate supplies and equipment.
• Obtain laboratory results, imaging reports, and outside medical records.
• Communicate with pharmacies, hospitals, imaging centers, and other healthcare providers as needed.
• Provide patients with instructions regarding medications, procedures, follow-up appointments, and treatment plans.
• Maintain accurate, timely, and confidential documentation in the electronic medical record (EMR).
• Place diagnostic imaging orders, medications, and pre-op orders on behalf of the physicians
• Complete surgery consenting
• Follow infection control, HIPAA, OSHA, and practice policies.
• Provide cross coverage for team members supporting other providers, and during high-volume days.
• Leverage Mayfield technology including Outlook and Teams.
• Other duties as assigned.

Mayfield Clinic Mission:

To provide the best neurological care for our patients through:

• Superior clinical outcomes
• Compassionate patient care
• Education and research
• Innovation

Mayfield Clinic Values:

• Integrity: We commit to honest and ethical behavior in all of our endeavors and interactions.
• Excellence: We commit to the highest level of performance and continuous improvement.
• Respect: We recognize the worth, quality, and importance of every individual and regard them with consideration and appreciation.
• Compassion: We commit to being compassionate and empathetic in all of our interactions.
• Collaboration: We embrace teamwork, mentoring, cooperation, sharing of expertise, and empowerment.