Medical Assistant: KY

Mayfield Clinic, Inc.; Crestview Hills (KY); On-site; USD 30,000 - 42,000; Full time

Job summary

Mayfield Clinic, Inc. is seeking a flexible Medical Assistant to support Neurosurgery and Physical Medicine & Rehabilitation teams. The role blends clinical and administrative duties with priorities shifting by provider needs, patients, and team dynamics.

The ideal candidate will have a high school diploma and preferably completion of a Medical Assisting program, plus relevant experience and EMR familiarity. This on-site position emphasizes compassionate patient care and teamwork.

Qualifications

• High School Diploma required; graduate of a Medical Assisting program preferred.
• Prior experience as a Medical Assistant preferred, not required.
• Prior experience working with electronic medical record software preferred, not required.

Responsibilities

• Prepare patients and medical records for visits.
• Greet and room patients, document weight, medications, allergies, histories, and family history.
• Coordinate patient flow and maintain efficient clinic operations.
• Assist with injections, wound care, EMG-related preparation, and other office-based treatments.
• Prepare examination rooms and maintain supplies and equipment.
• Obtain laboratory results, imaging reports, and outside medical records.
• Communicate with pharmacies, hospitals, imaging centers, and other healthcare providers as needed.
• Provide patients with instructions regarding medications, procedures, follow-ups, and treatment plans.
• Maintain accurate, timely EMR documentation.
• Place orders for medications and pre-op tasks on behalf of physicians; complete surgery consents.
• Follow infection control, HIPAA, OSHA, and practice policies.
• Provide cross coverage for team members during high-volume days.
• Leverage Mayfield technology including Outlook and Teams.
• Other duties as assigned.

Skills

Neurosurgical procedures

Medical office processes

Customer service

Multitask management

Problem-solving

Empathy

Communication

Calm under pressure

Diplomacy

Team player

Flexible schedule

Education

High school diploma

Medical Assisting program

Medical Assistant experience

Job description

Career Opportunities with Mayfield Clinic

Current job opportunities are posted here as they become available.

At Mayfield Brain & Spine, we are looking for a flexible and compassionate Medical Assistant to support our Neurosurgery and Physical Medicine & Rehabilitation providers. This role combines clinical and administrative responsibilities, with priorities shifting based on the needs of our providers, patients, and team. If you’re adaptable, patient-focused, and enjoy being an essential part of a collaborative team, we’d love to hear from you!

NO AGENCY CALLS OR SUBMISSIONS

Education/Experience

• High School Diploma required; graduate of a Medical Assisting program preferred
• Prior experience as a Medical Assistant preferred, not required
• Prior experience working with electronic medical record software preferred, not required

Skills

• Practical knowledge of neurosurgical procedures and medical office processes
• Proficient in clinical office duties
• Demonstrates excellent customer service
• Ability to manage and prioritize multiple tasks in a fast-paced environment
• Strong problem-solving, problem prevention, and decision-making skills
• Ability to convey empathy
• Excellent oral and written communication skills
• Ability to maintain composure and restore calm in a stressful situation
• Uses good judgment and diplomacy when dealing with others
• Desire and ability to work in a team environment
• Ability to maintain a flexible schedule to accommodate physician office hours

Primary Responsibilities

• The Medical Assistant is responsible for providing both clinical and administrative support to assigned providers (Neurosurgery and Physical Medicine & Rehabilitation) to ensure efficient patient care and practice operations. Responsibilities encompass a blend of direct patient care activities and administrative functions, with the proportion of clinical and administrative duties varying based on the needs of the provider, patient volume, and operational requirements. The Medical Assistant is expected to perform both aspects of the role and adapt priorities as needed to support the delivery of high-quality patient care and service.

Essential Functions

• Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic
• Prepare patients and medical records for office visits.
• Greet and room patients, obtain and document weight, medication lists, allergies, medical histories, and family history.
• Coordinate patient flow and maintain efficient clinic operations.
• Prepare patients for providers by assisting with procedures such as injections, wound care, EMG-related preparation, and other office-based treatments.
• Prepare examination rooms and maintain appropriate supplies and equipment.
• Obtain laboratory results, imaging reports, and outside medical records.
• Communicate with pharmacies, hospitals, imaging centers, and other healthcare providers as needed.
• Provide patients with instructions regarding medications, procedures, follow-up appointments, and treatment plans.
• Maintain accurate, timely, and confidential documentation in the electronic medical record (EMR).
• Place diagnostic imaging orders, medications, and pre-op orders on behalf of the physicians
• Complete surgery consenting
• Follow infection control, HIPAA, OSHA, and practice policies.
• Provide cross coverage for team members supporting other providers, and during high-volume days.
• Leverage Mayfield technology including Outlook and Teams.
• Other duties as assigned.

Mayfield Clinic Mission

To provide the best neurological care for our patients through:

• Superior clinical outcomes
• Education and research

Mayfield Clinic Values

• Integrity:We commit to honest and ethical behavior in all of our endeavors and interactions.
• Excellence:We commit to the highest level of performance and continuous improvement.
• Respect:We recognize the worth, quality, and importance of every individual and regard them with consideration and appreciation.
• Compassion:We commit to being compassionate and empathetic in all of our interactions.
• Collaboration:We embrace teamwork, mentoring, cooperation, sharing of expertise, and empowerment.