Medical Assistant/ Urology Technician I- MGH

Massachusetts General Hospital; Waltham (MA); On-site; USD 62,298,000 - 76,245,000; Full time

Job summary

Massachusetts General Hospital is seeking a dedicated staff member to support urology procedures on-site. You will assist clinicians, prepare patients, and ensure all equipment is sterile, calibrated, and ready for use. The role emphasizes attention to detail and collaborative patient care.

The position requires a High School Diploma or equivalent, with 0–1 year of urology experience preferred and strong communication and empathy for patients in a fast-paced clinical setting.

Qualifications

• High school diploma or equivalent is required.
• Urology experience is preferred (0-1 year).
• Knowledge of sterile techniques and infection control is essential.

Responsibilities

• Assist urologists and healthcare teams during urology procedures.
• Prepare patients for procedures, including positioning and draping.
• Set up and prep urology equipment and instruments.
• Ensure equipment is clean, sterilized, and functioning properly.
• Maintain a clean, organized work environment and follow infection control policies.

Skills

Knowledge of urology procedures

Infection control practices

Attention to detail

Effective communication

Empathy towards patients

Education

High School Diploma or Equivalent

Job description

Site: The General Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryResponsible for the delivery of urology services by preparing equipment, assisting in patient preparation, and maintaining a clean and organized work environment.Does this position require Patient Care? YesEssential Functions-Assist urologists and healthcare teams in providing direct patient care during urology procedures.-Prepare patients for procedures, which may include positioning, draping, and providing emotional support.-Set up and prepare urology equipment and instruments required for procedures.-Ensure that all equipment is clean, sterilized, and in proper working condition.-Perform routine maintenance and calibration checks on equipment as required.-Adhere to strict sterile techniques and infection control protocols during urology procedures.-Maintain a clean and organized work environment, including sterilizing instruments, preparing sterile trays, and ensuring proper disposal of contaminated items.-Follow established infection control policies and procedures to prevent the spread of infections.QualificationsEducation High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Urology Experience 0-1 year preferred Knowledge, Skills and Abilities - Knowledge of urology procedures, instruments, and equipment commonly used in urology practices. - Understanding of sterile techniques, infection control practices, and patient safety protocols. - Strong attention to detail and organizational skills to maintain accurate records and handle multiple tasks effectively. - Effective communication and interpersonal skills to collaborate with patients, healthcare professionals, and team members. - Ability to remain calm and composed in stressful situations and demonstrate empathy towards patients.Additional Job Details (if applicable)Physical RequirementsStanding Frequently (34-66%)Walking Frequently (34-66%)Sitting Occasionally (3-33%)Lifting Frequently (34-66%) 35lbs+ (w/assisted device)Carrying Frequently (34-66%) 20lbs - 35lbsPushing Occasionally (3-33%)Pulling Occasionally (3-33%)Climbing Rarely (Less than 2%)Balancing Frequently (34-66%)Stooping Occasionally (3-33%)Kneeling Occasionally (3-33%)Crouching Occasionally (3-33%)Crawling Rarely (Less than 2%)Reaching Frequently (34-66%)Gross Manipulation (Handling) Frequently (34-66%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)Remote TypeOnsiteWork Location52 Second AvenueScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$21.73 - $26.58/HourlyGrade3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.