Medical Assistant - Urology (32453)

GI Alliance; New Iberia (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

GI Alliance in New Iberia, LA is seeking a Medical Assistant - Triage to support Providers by performing vitals, labs, and chart updates in the EHR to prepare patients for visits.

You will assist in in-house testing, maintain a clean triage area, manage patient records with confidentiality, and coordinate care with the clinical team while adhering to HIPAA and safety standards. This role requires strong communication and basic computer skills, with at least one year of medical office experience.

Qualifications

• Must have knowledge of medical terminology and office procedures.
• Ability to take vital signs, draw blood, and process labs.
• Strong typing and verbal/written communication.
• Proficient in HIPAA and patient privacy.
• Minimum one year of medical admin office experience.

Responsibilities

• Perform vitals, lab draws, and update chart information in EHR.
• Prepare patients for visits and assist providers.
• Maintain triage room and sterilize instruments.
• Handle administrative duties including patient records and billing.
• Coordinate with nurses, physicians, and staff.
• Ensure HIPAA compliance and quality assurance.

Skills

Office equipment operation

Time management

Multitasking

Problem-solving

Basic computer skills

Education

High school diploma or GED

Medical administrative assistant diploma

CCMA certification

RMA certification

CMA certification

Tools

Ultrasound machines

Job description

Essential Job Responsibilities: Medical Assistant - Triage

• Perform vitals, lab draws and updating chart information in EHR to prepare patients for their visits with the Providers.
• May perform all necessary in-house testing prior to the physician seeing the patient, which include UA Dip, bladder ultrasound, uroflows.
• Obtains, verifies, and updates patient information and provides support services to patients and medical staff..
• Performs daily, weekly, and monthly cleaning of the clinical area as assigned by the clinical supervisor—including exam rooms, procedure rooms, patient restrooms, lab, and instrument cleaning area.
• Other duties as assigned by admin.

Performance Requirements

• Patient Care
• Escort and prepare patients for examination or treatment.
• Obtain and record vital signs, medical history, and other relevant patient information.
• Assist urologists with procedures, examinations, and urological tests.
• Educate patients on urological procedures, treatments, and post-care instructions.
• Clinical Support
• Prepare and maintain triage room with necessary supplies and equipment.
• Sterilize and maintain medical instruments and equipment.
• Perform basic diagnostic tests such as urinalysis and bladder scans.
• Administrative Duties
• Manage patient records, ensuring accuracy and confidentiality.
• Charting precisely for billing and coding related to urology procedures and visits
• Collaboration
• Coordinate with other healthcare professionals, including nurses, physicians, and administrative staff.
• Communicate effectively with patients to ensure they understand their treatment plans and follow-up instructions.
• Assist in the coordination of care with external healthcare providers and specialists.
• Compliance and Quality Assurance
• Adhere to all relevant healthcare regulations and protocols.
• Maintain compliance with HIPAA regulations and patient privacy policies.
• Participate in quality assurance initiatives and continuous improvement efforts.

Qualifications

Essential Knowledge, Skills and Abilities:

Knowledge

• Medical terminology and office procedures.
• Grammar, spelling, and punctuation to type from draft copy and review/edit reports and correspondence.
• Basic arithmetic to make calculations, balance/reconcile figures, and make changes accurately.
• Medical assisting tasks including taking vital signs, drawing blood, lab processing, procedure prep, and RX prior authorizations.
• Healthcare systems, regulations, policies, and functions.
• Infection control and safety standards.

Skills

• Operating office equipment.
• Organizational skills: time management, prioritization, multitasking, and problem-solving.
• Basic computer skills.

Abilities

• Type 40 WPM using word-processing software; able to use Microsoft Excel, email, internet, PowerPoint.
• Read, understand, and follow oral and written instructions.
• Sort and file materials correctly using alphabetic or numeric systems.
• Communicate clearly and concisely.
• Establish and maintain effective working relationships with patients, physicians, clinical staff, and the public

Education

High school diploma or GED. Diploma as a medical administrative assistant from an accredited medical vocational course preferred. Certification of CCMA, RMA, or CMA preferred.

Experience

Minimum one year of administrative assistant experience in a medical office setting.

Equipment Operated

Office machinery including computers, cystoscopy scopes/carts, ultrasound machines, autoclave, and instruments for several procedures.

Work Environment

Work performed in an office environment with frequent contact with staff and patients.

Mental/Physical Requirements

Manual dexterity for office machine operation, including computer and clinical equipment; stooping, bending, or standing for extended periods. Stress may be triggered by multiple staff demands and deadlines.