Medical Assistant (32159)

GI Alliance; Kyle (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

GI Alliance is seeking a Medical Administrative Assistant to support urology clinical operations in a busy office environment. You will manage patient intake, coordinate testing and imaging authorizations, prepare exam rooms, and assist physicians with procedures.

Responsibilities include scheduling, records management, and ensuring HIPAA compliance while delivering courteous patient service and accurate data entry.

Qualifications

• High school diploma or GED required; medical admin diploma preferred.
• CCMA/RMA/CMA certification nice-to-have.
• Minimum 1 year of administrative assistant experience in a medical office.

Responsibilities

• Perform in-house testing prior to physician visits (UA Dip, bladder ultrasound, uroflows).
• Schedule nurse duties: catheter removals/changes, BCG, DMSO, bladder ultrasounds.
• Preps and assists physicians with in-office procedures.
• Handle clerical tasks: scheduling, messages, faxes, payments, information provision.
• Process FMLA/disability paperwork for physicians.

Skills

Medical terminology

Office procedures

Editing and proofreading

Vital signs

Blood draws

Prior authorizations

Healthcare regulations

Infection control

Education

High school diploma or GED

Medical administrative assistant diploma

CCMA/RMA/CMA certification preferred

Tools

Computers

Cystoscopy equipment

Ultrasound machines

Autoclave

Job description

• Perform all necessary in-house testing prior to the physician seeing the patient, which include UA Dip, bladder ultrasound, uroflows.
• Nurse schedule as assigned: Catheter removals, catheter changes, BCG instillations, DMSO installations, Urocuff studies, bladder ultrasounds, other scheduled responsibilities.
• Preps and assists physicians with in-office procedures.
• Performs clerical duties related to clinical services including appointment scheduling, returning messages for patients as requested by physicians.
• Fills out FMLA or disability paperwork for assigned physicians.
• Performs medical receptionist duties as necessary: answers telephone, screens calls, takes messages, works on incoming faxes, takes payments, and provides information.
• Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
• Obtains prior authorization for ordered imaging and prescriptions.
• Assists team’s scribe with prescription refill requests.
• Works with the team’s scribe to address physician’s telephone encounters and documents.
• Performs daily assigned tasks related to JCAHO or CLIA compliance.
• Performs daily, weekly, and monthly cleaning of the clinical area as assigned by the clinical supervisor—including exam rooms, procedure rooms, patient restrooms, lab, and instrument cleaning area.
• Cross-train in both front-office and back-office responsibilities to support clinic operations as needed. May assist with scheduling, patient check-in/check-out, telephone communication,
• Other duties as assigned by admin.

Essential Job Responsibilities

• Perform all necessary in-house testing prior to the physician seeing the patient, which include UA Dip, bladder ultrasound, uroflows.
• Nurse schedule as assigned: Catheter removals, catheter changes, BCG instillations, DMSO installations, Urocuff studies, bladder ultrasounds, other scheduled responsibilities.
• Preps and assists physicians with in-office procedures.
• Performs clerical duties related to clinical services including appointment scheduling, returning messages for patients as requested by physicians.
• Fills out FMLA or disability paperwork for assigned physicians.
• Performs medical receptionist duties as necessary: answers telephone, screens calls, takes messages, works on incoming faxes, takes payments, and provides information.
• Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
• Obtains prior authorization for ordered imaging and prescriptions.
• Assists team’s scribe with prescription refill requests.
• Works with the team’s scribe to address physician’s telephone encounters and documents.
• Performs daily assigned tasks related to JCAHO or CLIA compliance.
• Performs daily, weekly, and monthly cleaning of the clinical area as assigned by the clinical supervisor—including exam rooms, procedure rooms, patient restrooms, lab, and instrument cleaning area.
• Cross-train in both front-office and back-office responsibilities to support clinic operations as needed. May assist with scheduling, patient check-in/check-out, telephone communication,
• Other duties as assigned by admin.

Performance Requirements

• Patient Care
• Escort and prepare patients for examination or treatment.
• Obtain and record vital signs, medical history, and other relevant patient information.
• Assist urologists with procedures, examinations, and urological tests.
• Educate patients on urological procedures, treatments, and post-care instructions.
• Administer medications and injections as directed by the urologist.
• Clinical Support
• Prepare and maintain urology exam rooms with necessary supplies and equipment.
• Sterilize and maintain medical instruments and equipment.
• Perform basic diagnostic tests such as urinalysis and bladder scans.
• Assist in urological diagnostic procedures, including cystoscopies and urodynamic studies.
• Administrative Duties
• Schedule appointments, surgeries, and follow-up visits for urology patients.
• Manage patient records, ensuring accuracy and confidentiality.
• Handle billing and coding related to urology procedures and visits.
• Obtain and verify insurance information and process prior authorizations.
• Answer phone calls, address patient inquiries, and provide information as needed.
• Collaboration
• Coordinate with other healthcare professionals, including nurses, physicians, and administrative staff.
• Communicate effectively with patients to ensure they understand their treatment plans and follow-up instructions.
• Assist in the coordination of care with external healthcare providers and specialists.
• Equipment and Supplies
• Maintain an inventory of urology-related supplies and reorder as necessary.
• Ensure the proper functioning and calibration of urological equipment.
• Report any equipment malfunctions or issues promptly.
• Compliance and Quality Assurance
• Adhere to all relevant healthcare regulations and protocols.
• Maintain compliance with HIPAA regulations and patient privacy policies.
• Participate in quality assurance initiatives and continuous improvement efforts.

Qualifications

Essential Knowledge, Skills and Abilities:

Knowledge

• Medical terminology and office procedures.
• Grammar, spelling, and punctuation to type from draft copy and review/edit reports and correspondence.
• Basic arithmetic to make calculations, balance/reconcile figures, and make changes accurately.
• Medical assisting tasks including taking vital signs, drawing blood, lab processing, procedure prep, and RX prior authorizations.
• Healthcare systems, regulations, policies, and functions.
• Infection control and safety standards.

Skills

• Operating office equipment.
• Organizational skills: time management, prioritization, multitasking, and problem-solving.
• Basic computer skills.

Abilities

• Type 40 WPM using word-processing software; able to use Microsoft Excel, email, internet, PowerPoint.
• Read, understand, and follow oral and written instructions.
• Sort and file materials correctly using alphabetic or numeric systems.
• Communicate clearly and concisely.
• Establish and maintain effective working relationships with patients, physicians, clinical staff, and the public

Education

High school diploma or GED. Diploma as a medical administrative assistant from an accredited medical vocational course preferred. Certification of CCMA, RMA, or CMA preferred.

Experience

Minimum one year of administrative assistant experience in a medical office setting.

Equipment Operated

Office machinery including computers, cystoscopy scopes/carts, ultrasound machines, autoclave, and instruments for several procedures.

Work Environment

Work performed in an office environment with frequent contact with staff and patients.

Mental/Physical Requirements

Manual dexterity for office machine operation, including computer and clinical equipment; stooping, bending, or standing for extended periods. Stress may be triggered by multiple staff demands and deadlines.