Medical Assistant Float - Urology (30645)

GI Alliance; Fairfax (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

A medical services provider in Fairfax, Virginia is looking for a Medical Administrative Assistant to support clinic operations. Responsibilities include patient management, scheduling procedures, and assisting physicians with exams and treatments. Candidates should have at least one year of experience in a medical office and possess strong organizational and communication skills. A high school diploma is required, while a diploma in medical administration and relevant certifications are preferred.

Qualifications

• Minimum one year of administrative assistant experience in a medical office setting.
• Ability to communicate clearly and concisely.

Responsibilities

• Room patients during the clinic.
• Schedule appointments, surgeries, and follow‑up visits for urology patients.
• Assist urologists with procedures and examinations.

Skills

Medical terminology and office procedures

Organizational skills

Basic computer skills

Education

High-school diploma or GED

Medical administrative assistant diploma (preferred)

Certification of CCMA, RMA, or CMA (preferred)

Tools

Office equipment

Cystoscopy scopes

Ultrasound machines

Job description

Essential Job Responsibilities

• Room patients during the clinic.
• Perform all necessary in-house testing prior to the physician seeing the patient (UA Dip, bladder ultrasound, uroflows).
• Schedule nursing duties such as catheter removals, catheter changes, BCG instillations, DMSO installations, Urocuff studies, bladder ultrasounds, and other responsibilities.
• Prep and assist physicians with in‑office procedures.
• Perform clerical duties related to clinical services: appointment scheduling, returning messages for patients as requested by physicians.
• Fill out FMLA or disability paperwork for assigned physicians.
• Perform medical receptionist duties: answer telephone, screen calls, take messages, process incoming faxes, accept payments, and provide information.
• Obtain and verify patient information and provide support services to patients and medical staff.
• Obtain prior authorization for ordered imaging and prescriptions.
• Assist the scribe with prescription refill requests.
• Work with the scribe to address physician’s telephone encounters and document them.
• Perform daily assigned tasks related to JCAHO or CLIA compliance.
• Perform daily, weekly, and monthly cleaning of the clinical area as assigned by the clinical supervisor—including exam rooms, procedure rooms, patient restrooms, lab, and instrument cleaning area.
• Other duties as assigned by admin.

Performance Requirements

• Patient Care
  • Escort and prepare patients for examination or treatment.
  • Obtain and record vital signs, medical history, and other relevant patient information.
  • Assist urologists with procedures, examinations, and urological tests.
  • Educate patients on urological procedures, treatments, and post‑care instructions.
  • Administer medications and injections as directed by the urologist.
• Clinical Support
  • Prepare and maintain urology exam rooms with necessary supplies and equipment.
  • Sterilize and maintain medical instruments and equipment.
  • Perform basic diagnostic tests such as urinalysis and bladder scans.
  • Assist in urological diagnostic procedures, including cystoscopies and urodynamic studies.
• Administrative Duties
  • Schedule appointments, surgeries, and follow‑up visits for urology patients.
  • Manage patient records, ensuring accuracy and confidentiality.
  • Handle billing and coding related to urology procedures and visits.
  • Obtain and verify insurance information and process prior authorizations.
  • Answer phone calls, address patient inquiries, and provide information as needed.
• Collaboration
  • Coordinate with other healthcare professionals, including nurses, physicians, and administrative staff.
  • Communicate effectively with patients to ensure they understand their treatment plans and follow‑up instructions.
  • Assist in the coordination of care with external healthcare providers and specialists.
• Equipment and Supplies
  • Maintain an inventory of urology‑related supplies and reorder as necessary.
  • Ensure proper functioning and calibration of urological equipment.
  • Report equipment malfunctions or issues promptly.
• Compliance and Quality Assurance
  • Adhere to all relevant healthcare regulations and protocols.
  • Maintain compliance with HIPAA regulations and patient privacy policies.
  • Participate in quality assurance initiatives and continuous improvement efforts.

Qualifications

Essential Knowledge, Skills and Abilities

• Medical terminology and office procedures.
• Grammar, spelling, and punctuation for typed reports and correspondence.
• Basic arithmetic for calculations, balancing/reconciling figures, and accurate changes.
• Medical‑assisting tasks including vital signs, blood draws, lab processing, procedure prep, and RX prior authorizations.
• Knowledge of healthcare systems, regulations, policies, and functions.
• Infection control and safety standards.

Skills

• Operating office equipment.
• Organizational skills: time management, prioritization, multitasking, and problem‑solving.
• Basic computer skills.

Abilities

• Type 40 WPM using word‑processing software; use Microsoft Excel, email, internet, PowerPoint.
• Read, understand, and follow oral and written instructions.
• Sort and file materials correctly using alphabetic or numeric systems.
• Communicate clearly and concisely.
• Establish and maintain effective working relationships with patients, physicians, clinical staff, and the public.

Education

High‑school diploma or GED. Diploma as a medical administrative assistant from an accredited medical vocational course preferred. Certification of CCMA, RMA, or CMA preferred.

Experience

Minimum one year of administrative assistant experience in a medical office setting.

Equipment Operated

Office machinery including computers, cystoscopy scopes/carts, ultrasound machines, autoclave, and instruments for several procedures.

Work Environment

Work performed in an office environment with frequent contact with staff and patients.

Mental/Physical Requirements

Manual dexterity for office machine operation, including computer and clinical equipment; stooping, bending, or standing for extended periods. Stress may be triggered by multiple staff demands and deadlines.