Medical Assistant-TriHealth Heart Institute

TriHealth; Montgomery (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement plans

Tuition reimbursement

Competitive pay based on education and

experience

Job summary

TriHealth’s Advanced Heart Failure program seeks a Medical Assistant to support clerical tasks and direct patient care in a cardiology setting. The role involves scheduling, record maintenance, and coordination with physicians and services across three sites.

Ideal candidates have a healthcare-focused high school degree, clerical skills, and experience in medical offices, including EKG, injections, and venipuncture. Mon-Fri schedule with competitive benefits is offered.

Qualifications

• High School Degree in Healthcare.
• Clerical background with general computer skills and knowledge in medical terminology.
• EKG, Injections, Venipuncture; performance of common lab tests per CLIA and TriHealth policy.
• Experience in medical/physician office setting.

Responsibilities

• Schedules participants for specialist and routine appointments across multiple sites.
• Coordinates patient flow between departments including nursing, transportation and therapy.
• Maintains and retrieves medical records; communicates with patients and providers.

Skills

Clerical skills

Medical terminology

EKG

Injections

Venipuncture

Education

High School Degree in Healthcare

Job description

At TriHealth’s Advanced Heart Failure program, our Medical Assistants play a key role in delivering compassionate, high ‑ quality care for patients with complex heart conditions. You’ll work closely with expert cardiologists using advanced diagnostics and innovative therapies like LVAD support and device ‑ based monitoring. If you’re detail ‑ oriented, caring, and excited to make a real difference in patients’ lives, this is an incredible place to grow and contribute.

Location

Thomas Comprehensive Care Center at 10506A Montgomery Road, Cincinnati, OH 45242 .

Work Schedule

• Full-Time (80 hours bi-weekly)
• Monday - Friday
• 8:00am-5:30pm Can accommodate 8-4:30pm schedule if needed

Incentives & Benefits

• medical
• dental
• vision
• paid time off
• retirement plans
• tuition reimbursement
• competitive pay based on education level and experience

Job Requirements

• High School Degree in Healthcare
• Clerical background with general computer skills and Knowledge in medical terminology
• EKG, Injections, Venipuncture. Performance of common lab tests according to establish CLIA guidelines and TriHealth policy
• Experience in medical/physician office setting

Job Overview

Performs clerical duties, including interpreting scheduling requests, scheduling appointments and/or tests and maintaining medical records for participants, both internally and externally with many different providers and areas of specialty. Coordinates scheduling of participants within multiple departments internally including nursing, transportation and therapy at three different sites. Has the interpersonal skill to communicate with respect and compassion to customers. Communicates information through various telecommunication devices including Epic, Misys and Outlook. Assists in coordinating participants flow concerning appointments and or tests. This position assists the physician in examination and treatment of patients, performing miscellaneous delegated duties under the direction of physician. This position also interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and records information on patients' charts, and prepares treatment rooms for examination of patients. The position will be cross trained to perform duties to enhance efficiency and continuity of delivery of patient care; work cooperatively within the team concept demonstrating flexibility, motivation and commitment to quality patient care. This position’s tasks include patient related duties, medical record maintenance/documentation, and safety/environmental duties.

Job Responsibilities

• Performs all responsibilities related to scheduling participants for specialist and routine appointments both internally and externally with many different providers and areas of specialty. Coordinates scheduling of participants within multiple departments internally including nursing, transportation and therapy at three different sites. Follows all scheduling procedures and completes scheduling paperwork accurately and timely. Communicates appropriately with customers, transportation and other departments.
• Demonstrates strong customer service skills and appropriate judgement related to phone and in-person interactions. Answers phone calls promptly and courteously pertaining to setting up appointments. Relays accurate and complete messages to the appropriate person.
• Demonstrates organizational skills in the management of participant appointments/tests/procedures and ensures a smooth and thorough process
• Ensures all medical records are retrieved from outside providers and forwards information to the medical records department for scanning purposes.
• Exhibits professional image and behavior toward patients, visitors, physicians and employees and creates a positive impression consistent with professional etiquette. Demonstrates proficiency in assisting with medical procedures on adults and children.
• Demonstrates flexibility and/or initiative in seeking or accepting additional assignments, and a willingness to learn. Exhibits dependability in areas such as attendance, punctuality and the timely performance of duties. Maintains the safety and cleanliness of the treatment area. Demonstrates knowledge of the principles of clean and sterile procedures in the use of medical equipment.

Working Conditions

• Climbing - Occasionally
• Concentrating - Frequently
• Continuous Learning - Occasionally
• Hearing: Conversation - Consistently
• Hearing: Other Sounds - Consistently
• Interpersonal Communication - Consistently
• Kneeling - Occasionally
• Lifting <10 Lbs. - Occasionally
• Lifting 50+ Lbs. - Rarely
• Lifting 11-50 Lbs. - Occasionally
• Pulling - Occasionally
• Pushing - Occasionally
• Reaching - Frequently
• Reading - Consistently
• Sitting - Consistently
• Standing - Consistently
• Stooping - Occasionally
• Talking - Consistently
• Thinking/Reasoning - Consistently
• Use of Hands - Consistently
• Color Vision - Consistently
• Visual Acuity: Far - Consistently
• Visual Acuity: Near - Consistently
• Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors

Serve: ALWAYS…

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS…

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service

Respect: ALWAYS…

• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS…

• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS…

• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community

Job Keywords

Certified Medical Assistant (CMA), Chiropractor Assistant, Clinical Medical Assistant, Doctor's Assistant, Health Assistant, Ophthalmic Assistant, Ophthalmological Assistant, Optometric Assistant, Outpatient Surgery Assistant, Registered Medical Assistant (RMA)

About Us

Careers at TriHealth are diverse. From clinical to administrative, sales to service, our team members contribute skills that are as varied as the services we offer and the people we serve. As an employer, TriHealth demonstrates the organization's values by offering comprehensive benefits packages, competitive wages, and milestone recognition.

Explore our career options to help you determine the type of job best for you as well as help narrow your search within our website. We look forward to you joining the TriHealth family!