Medical Assistant- Finneytown Pediatrics

TriHealth; Springfield (OH); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Sign-on bonus

Résumé du poste

TriHealth is seeking a Medical Assistant for Finneytown Pediatrics in the Cincinnati area. The role involves direct patient care, pre-visit planning, and coordinating with care teams to close gaps in care. Certification as a Medical Assistant is required, with CPR certification also expected.

Candidates should have EMR knowledge and experience with practice management software. The position offers a competitive benefits package and a sign-on bonus up to $500.

Qualifications

• Graduate of an approved healthcare credential program; equivalent experience considered.
• Must be certified or registered Medical Assistant (RMA or CAN) and CPR certified.
• Familiarity with EMR and practice management software; clinic billing knowledge preferred.

Responsabilités

• Provide direct patient care in a primary care setting and support care delivery teams.
• Assist with care gaps, scheduling, referrals, and pre-visit planning.
• Document clinical calls, rooming info, and enter orders with accurate coding.
• Collaborate across departments to improve patient satisfaction and outcomes.

Connaissances

EMR knowledge

Practice management software

Medical coding/billing

Customer service

Clinical teamwork

Formation

Healthcare credential program graduate

RMA certification (or equivalent)

Outils

RMA Certification

CPR Certification

CAN/AAMA certification

Description du poste

Medical Assistant- Finneytown Pediatrics- Up to $500 Sign On Bonus

Join a team where your clinical skills truly make a difference. At TriHealth, our Medical Assistants and LPNs play a vital role in delivering compassionate, high-quality care to patients and families across our network. You’ll work side by side with supportive providers, use your skills to their fullest, and have opportunities to grow in a system committed to your development. If you’re looking for a meaningful career, a collaborative environment, and the chance to impact lives every day, TriHealth is the place to build your future.

Location:

740 W Galbraith Rd Suite 220, Cincinnati, OH 45231

Work Schedule:

• Full Time (38 hours weekly)
• M-F with a Saturday morning rotation

Incentives & Benefits:

In addition to a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement, this role offers competitive pay based on education level and experience. This position also has up to a $500 Sign On Bonus. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits

Job Requirements:

• Graduate of an approved technical, professional, or vocational program in Healthcare; Healthcare clinical experience preferred physician practice or related field
• Equivalent experience accepted in lieu of degree
• Must be certified or registered medical assistant
• Must maintain this certification and registration status Registered Medical Assistant (RMA), through AMT, NCCT, or NHA, or certified Medical Assistant (CAN) by AAMA, and Cardiopulmonary Resuscitation (CPR)
• Medical office flow, especially the clerical/front office tasks
• Ability to make quick decisions based on well thought out consequences/results
• Knowledge of EMR, practice management software and medical coding/billing strongly encouraged

Job Overview:

This position provides both direct patient care in a primary care office and works with care delivery providers to identify gaps in care, contacts patients to schedule required care, and provides referral follow up. The Medical Home Medical Assistant provides pre-visit planning for the practice's patient panel, coordinates messages through electronic portals, and assists in managing transitions of care. The Medical Home Medical Assistant will act as a clinical liaison to the physician care plan and actively communicate with patients. The MA participates in process improvements, is knowledgeable of clinical goals and outcomes including patient satisfaction and engagement. Other job-related duties may be assigned to meet the needs of the department. Must be certified or registered medical assistant and have strong skills in clinical care, customer service, communication, and teamwork. This role understands the needs of the organization and supports the mission, values, and management of TriHealth Physician Practices.

Job Responsibilities:

• Demonstrates proficiency in the rooming process for adult and/or pediatric primary care including: clinical procedures, immunizations, venipuncture, point of care testing, among others. Follows protocols and policies for scheduling, clinical procedures and appropriate use of medical equipment. Provides accurate/complete documentation of clinical calls and patient rooming info as well as order entry, pending prescriptions, noting current pharmacy, and enter edit workflows to result orders. Addresses patient messages (phone, mychart) in a timely manner and escalates patient issues as appropriate. Demonstrates clinical competency upon completion of orientation and annually.
• Maintains knowledge of population health, and embraces the philosophies of wellness, prevention and chronic disease management. Participates in tactics to close gaps in care. This includes pre-visit planning, participation in daily huddles, and informing physicians of any potential barriers to care identified.
• Has proficient understanding of the adult and/or pediatric preventative medicine schedule, which includes age-based wellness checks, appropriate vitals and labs, immunizations to administer, screening tools, and patient education to care for all patients we serve. Can identify and communicate with providers regarding patient wellness, chronic diseases, utilization, and care gaps. Attends continued education training and education such as Lunch and Learns and other opportunities.
• Participates in the longitudinal care continuum of patients. This includes collaborating with wrap-around services such as behavioral health, complex care nursing, social workers, community health workers, among others. Provides basic community resources to patients with social determinants of health. Supports and provides education and patient coaching of both wellness and chronic disease management.

Other Related Information:

Demonstrates knowledge in area of practice such as: Age related competencies and care of various populations. Understanding best practices in preventative care, chronic disease management and utilization across the continuum of care ("population health").

Working Conditions:

• Climbing - Occasionally
• Concentrating - Consistently
• Hearing: Conversation - Frequently
• Interpersonal Communication - Consistently
• Kneeling - Occasionally
• Lifting <10 Lbs - Consistently
• Lifting 50+ Lbs - Occasionally
• Lifting 11-50 Lbs - Rarely
• Pulling - Occasionally
• Pushing - Occasionally
• Reaching - Consistently
• Reading - Consistently
• Sitting - Consistently
• Standing - Frequently
• Stooping - Occasionally
• Thinking/Reasoning - Consistently
• Use of Hands - Consistently
• Color Vision - Consistently
• Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS…

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS…

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service

Respect: ALWAYS…

• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS…

• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS…

• Acknowledge wins and frequently thank team members and the other for contributions.
• Show courtesy and compassion with customers, team members and the community