Medical Assistant - Triage

Oneworld Community Health Centers; Omaha (NE); Hybrid; USD 19,000 - 28,000; Part time

Benefits offered by this job

Medical, Dental, Life Insurance

Tuition Reimbursement

401(k)

Free fitness center

Job summary

OneWorld Community Health Centers in Omaha, NE, is seeking a part-time Medical Assistant to support clinic operations with a focus on patient communication and care coordination.

The role involves scheduling, patient screening, and coordinating with nurses and providers. A Medical Assistant diploma and BLS are required, with EHR experience and bilingual English/Spanish preferred. This position offers remote work from home options and a supportive team environment.

Qualifications

• High school diploma or equivalent required, OR must be actively pursuing a high school diploma/GED.
• Medical Assistant diploma required; current AAMA certification preferred.
• BLS certification required within the first 30 days of employment.
• Certified Medication Aide required within the first three months of employment.
• Phlebotomy Certificate preferred.
• Prior healthcare experience preferred.
• Proficiency with Microsoft Office products; EHR experience preferred.
• English and Spanish proficiency required.
• Demonstrated warmth, empathy, and customer service to OneWorld patients and staff.
• Flexibility with changing work schedules.
• Remote work from home requires a home computer, phone, and high-speed internet.

Responsibilities

• Facilitates communication between the patient and the clinic; confirms appointments and schedules as needed.
• Collects patient symptoms over the phone and relays questions to the provider.
• Performs medication refills and relays diagnostic results to patients.
• Works with interdisciplinary teams for appropriate follow-up.
• Assists patients with forms and paperwork; obtains and enters medical records.
• Records charges in the electronic health record (EHR) as needed.

Skills

Bilingual English/Spanish

Customer service

Communication

Teamwork

Empathy

Education

High school diploma or GED

Medical Assistant diploma

Tools

Microsoft Office

Electronic Health Record (EHR)

Job description

Job DetailsJob Location: Omaha, NE 68107Position Type: Part TimeEducation Level: High School EquivalencyJob Category: Medical Clinic

One part-time position (20 hrs/week) | Mostly remote | Applicants must reside in the Omaha Metro area to be considered for this role | On-site location is Livestock Exchange Campus (LSX 30th & L)

Job Duties

• Facilitates communication between the patient and the clinic. Contacts and confirms patient appointments before the scheduled appointment. Schedules appointments as needed.
• Collects patient symptoms over the phone, documents chief complaint, and consults with nurse/provider as appropriate. Relays patient requests and questions to the provider.
• Per provider instructions and clinic policies, performs medication refills, gives directives to patients, and gives diagnostic results to patients.
• Works with interdisciplinary teams to determine appropriate follow-up for triaged patients.
• Assists patients with forms and paperwork.
• Obtains and enters medical records.
• Records charges in the electronic health record as needed.

The tasks outlined above are intended to provide a general overview of the role and are not an exhaustive list of all duties, responsibilities, or job functions. Additional tasks may be assigned as needed to support the business, and responsibilities may evolve to meet the changing needs of the organization.

Qualifications

• High school diploma or equivalent required, OR must be actively pursuing a high school diploma/GED.
• Medical Assistant diploma required; current AAMA certification preferred.
• Basic Life Support (BLS) certification required within the first 30 days of employment.
• Certified Medication Aide required within the first three months of employment.
• Phlebotomy Certificate preferred.
• Prior healthcare experience preferred.
• Proficiency and experience with Microsoft Office products required; experience with an Electronic Health Record preferred.
• Proficiency in English and Spanish required.
• Demonstrated ability to relate with warmth and empathy to OneWorld patients and staff.
• Demonstrated ability to provide excellent customer service.
• Flexibility with changing work schedules required.
• Position includes remote work from home, which requires a home computer, phone, and high-speed internet access.

OneWorld Community Health Centers, Inc. provides a competitive benefits package that includes Medical, Dental, and Life Insurance; Tuition Reimbursement; 401(k); free fitness center, and more.

You can make a difference – in your life and the lives of others.

OneWorld Community Health Centers, Inc. is committed to ensuring equal opportunity and non-discrimination in all hiring and employment practices. We are committed to equal treatment for all applicants and employees and will not discriminate based on age, race, color, ancestry, national origin, disability, sex/gender, gender identity, sexual orientation, religion, pregnancy, genetic information, veteran status, or any other basis protected by law.

Equal Opportunity Employer