Medical Assistant - Papillion Urgent Care

3M HEALTHCARE; Omaha (NE); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Excellent benefits

Great work environment

Job summary

Nebraska Methodist Health System is hiring a Medical Assistant at our Papillion location. The role includes supporting physicians, preparing exam rooms, handling labs, and coordinating patient appointments.

Family education and proper documentation are expected daily. Responsibilities involve triage calls, processing prescriptions, maintaining clean areas, and assisting providers with specimen handling and results.

Qualifications

• Completion of an approved Medical Assistant Program with externship/preceptorship or 6 months MA experience.
• Alternatively, current enrollment in a nursing program with at least half courses completed.
• School transcripts showing completed classes.

Responsibilities

• Assist physicians with daily activities: phone calls, report prep, exam room prep, and lab result checking.
• Document labs, procedures and appointments; follow up on missed appointments.
• Assist Health Coaches by working patient lists and scheduling appointments.
• Provide patient and family education and educate patients per provider direction.
• Perform telephone triage and respond to patient calls within defined priority windows.
• Maintain clean, organized work areas and ensure a healthy environment.
• Handle prescription renewals and inquiries; discuss questions with provider.

Skills

Time management

Typing

Verbal communication

Computer literacy

Medical terminology

Education

Medical Assistant program with externship

Nursing program enrollment (half courses completed)

School transcripts

Tools

Electronic health records

Job description

Job Summary

Location: Methodist Physicians Clinic - Papillion, 101 E Centennial Road Papillion, NE

Work Schedule: Monday through Friday (rotating days), 10am - 10pm; rotating every other weekend 12pm - 6pm

Responsibilities

• Assist physicians in daily activities such as phone calls, report preparation, exam room preparation, and lab result checking.
• Document labs, procedures and appointments on tracking forms; follow up on missed appointments.
• Assist Health Coaches by working patient lists and scheduling appointments.
• Provide patient and family education, recommend community resources, and educate patients per provider direction (98% of the time).
• Perform telephone triage, record and report patient condition, and advise patients based on provider instructions. Respond to patient calls within 90 minutes based on medical priority (95% of the time).
• Maintain clean and organized work areas, ensuring a healthy environment.
• Handle prescription renewals and inquiries; discuss questions with provider and relay information to pharmacy.
• Prepare exam rooms and equipment and stock supplies.
• Prepare patients for provider exam, review medical records, weigh, check vitals, perform medication reconciliation.
• Assist providers retrieving test results, lab work, and medication dispensing.
• Assist and/or perform phlebotomy with proper labeling, specimen handling, and documentation.
• Ensure accurate order entry and documentation (98% accuracy).
• Answer phone calls and return messages according to protocol (98% accuracy).
• Provide test results and pharmacy refills accurately.

Qualifications

• Completion of an approved Medical Assistant Program with externship/preceptorship, or 6 months current experience as a medical assistant.
• Alternatively, current enrollment in a nursing program with at least half of courses completed.
• School transcripts showing completed classes.
• Experience: 6 months previous medical assistant experience preferred.
• Licenses/Certifications: American Heart Association or American Red Cross Basic Life Support (BLS) required within 3 months of hire; Medication Aide certification required within 2 months.
• Knowledge of medical terminology and procedures.
• Strong time‑management and prioritization skills.
• Proficient at typing information into computer systems.
• Excellent verbal communication and patient interaction skills.
• Ability to follow written and verbal instructions and provide caring patient care.
• Flexibility and problem‑solving abilities.
• Computer literacy: ability to navigate patient information systems.

Benefits

We offer competitive pay, excellent benefits, and a great work environment where all employees are valued.

Equal Opportunity Employment

Nebraska Methodist Health System is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state or local law.