Medical Assistant Tech, Mall Clinic - Days

Mercy-Health-System-Corporation; Janesville (WI); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life & Disability Insurance

FSA/HSA Options

Paid time off

Job summary

Mercyhealth is seeking a Medical Assistant to support patient examinations, prepare patients, and assist with procedures across a multi-site system in Wisconsin. The role handles labs, triage, scheduling, and registration, contributing to efficient clinic operations.

The ideal candidate has on-the-job medical assistant training (or equivalent like Military Medic/ED Technician) with clinic experience and CPR/BLS within 90 days. Competitive benefits are offered.

Qualifications

• Medical Assistant trained on the job for 5 years or completed training as Military Medic or ED Technician with clinic-based experience.
• CPR or BLS certification within 90 days is required.
• Clinical competencies for medication administration training may be needed.

Responsibilities

• Rooms patients, collects assessment data and prepares patients according to specific needs.
• Assists in examination, treatment and other clinic procedures.
• Assists with laboratory procedures, screening tests and QA projects.
• Answers telephone and directs callers or initiates triage when needed.
• Schedules appointments and enters dates into the scheduler; conducts reminder calls.
• Registers patients and ensures records are up to date.

Skills

Manual dexterity

Lifting/patient transfer

Telephone handling

Education

Medical Assistant training (on-the-job) or equivalent

Job description

Essential Duties and ResponsibilitiesRooms patients, collects assessment data and prepares patient according to specific need.Assists in examination, treatment and other clinic procedures.Assists with laboratory procedures, screening tests and QI projects.Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.Schedules appointments and enters appointment date and time into computerized scheduler.Conducts reminder calls to all patients.Greet and directs patients, sales people, and visitors.Registers patients by verifying that patient's record is up to date and accurate.Makes appropriate changes in computer system and on patient's chart.Coordinates referrals for patients through insurance and other physician offices.Collects payment from patients and issues receipt where applicable.Prepares and maintains Patient EMRMaintains and orders supplies.Culture of Excellence Behavior ExpectationsTo perform the job successfully, an individual should demonstrate the following behavior expectations:Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.Education and ExperienceMedical Assistant trained on the job for 5 years or completed such as training as Military Medic or ED Technician experience for 5 years and clinic based experience.Certification and LicensureApproved CPR or BLS certification required within 90 days.Medication injection training and pharmacology are required competencies to perform medication administration.Skills and AbilitiesN/ASpecial Physical DemandsThe Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.Manual dexterity needed to operate equipment, perform procedures, operate telephone and keyboard. Must be able to lift and transfer patients. While performing the duties of this Job, the employee is frequently required to stand, walk; handle, finger and feel; reach; talk and hear. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, crawl, taste and smell. This job requires the employee to exert 10 to 25 pounds of force frequently and 25 to 50 pounds of force occasionally. Pushing and pulling equipment to provide care Specific vision abilities required by this job include frequent close vision. Occasionally distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.Level of SupervisionSome independent judgment is required, but decisions are limited by standard practices or procedures.SupervisesN/APAY RANGE:$18.28 - $26.51Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.Mercyhealth offers competitive pay and a comprehensive benefits package including:Medical, Dental, VisionLife & Disability InsuranceFSA/HSA OptionsGenerous, accruing paid time offPaid Parental and caregiver leaveCareer advancement and educational opportunitiesTuition and certification reimbursementCertification ReimbursementWell-being ProgramsEmployee DiscountsOn-Demand PayFinancial EducationAnnual recognition/awards eventsPartner appreciation daysFamily entertainment/attractions discountCommunity service/improvement opportunitiesClick here for more details regarding Mercyhealth Careers Benefit Information.At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.Mercyhealth has been nationally recognized for our commitment to our people and culture, including:#1 in the nation on AARP's Best Employers for Workers Over 50One of Working Mother magazine's 100 Best Companies for Working MothersA Top 50 Company and Top 10 Nonprofit for Executive Women