Medical Assistant Tech, Mall Clinic - Days

Mercy Health Corporation; Janesville (WI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life & Disability Insurance

FSA/HSA Options

Generous paid time off

Parental and caregiver leave

Tuition reimbursement

Well-being Programs

Employee Discounts

On-Demand Pay

Financial Education

Job summary

Mercyhealth in Wisconsin is seeking a Medical Assistant to support patient flow in clinics, including rooming patients, collecting assessment data, preparing patients for examinations, and assisting with procedures.

The role also handles scheduling, triage, lab procedures, referrals, and billing tasks while maintaining EMR records. CPR/BLS certification is required within 90 days. Mercyhealth offers competitive pay and comprehensive benefits.

Qualifications

• 5 years of Medical Assistant training or clinic experience, or equivalent (e.g., Military Medic, ED Technician).
• CPR/BLS certification required within 90 days; medication administration training and pharmacology competencies.

Responsibilities

• Rooms patients, collects assessment data and prepares patient for examinations.
• Assists in examinations, treatments and clinic procedures.
• Assists with lab procedures and screening tests; coordinates referrals for patients via insurance/physician offices.
• Schedules appointments and manages scheduling in the computerized system; conducts reminder calls.
• Registers patients; maintains EMR records and processes payments as applicable.
• Maintains supplies and supports day-to-day clinic operations.

Education

Medical Assistant training/clinic experience (5 years) or equivalent (Military Medic / ED Technician)

Job description

Essential Duties and Responsibilities

• Rooms patients, collects assessment data and prepares patient according to specific need.
• Assists in examination, treatment and other clinic procedures.
• Assists with laboratory procedures, screening tests and QI projects.
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
• Schedules appointments and enters appointment date and time into computerized scheduler.
• Conducts reminder calls to all patients.
• Greet and directs patients, sales people, and visitors.
• Registers patients by verifying that patient's record is up to date and accurate.
• Makes appropriate changes in computer system and on patient's chart.
• Coordinates referrals for patients through insurance and other physician offices.
• Collects payment from patients and issues receipt where applicable.
• Prepares and maintains Patient EMR
• Maintains and orders supplies.

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations:
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Education and Experience

Medical Assistant trained on the job for 5 years or completed such as training as Military Medic or ED Technician experience for 5 years and clinic based experience.

Certification and Licensure

Approved CPR or BLS certification required within 90 days. Medication injection training and pharmacology are required competencies to perform medication administration.

Skills and Abilities

N/A

Special Physical Demands

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. Manual dexterity needed to operate equipment, perform procedures, operate telephone and keyboard. Must be able to lift and transfer patients. While performing the duties of this Job, the employee is frequently required to stand, walk; handle, finger and feel; reach; talk and hear. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, crawl, taste and smell. This job requires the employee to exert 10 to 25 pounds of force frequently and 25 to 50 pounds of force occasionally. Pushing and pulling equipment to provide care Specific vision abilities required by this job include frequent close vision. Occasionally distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Level of Supervision

Some independent judgment is required, but decisions are limited by standard practices or procedures.

Supervises

N/A

PAY RANGE:

$18.28 - $26.51

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

• Medical, Dental, Vision
• Life & Disability Insurance
• FSA/HSA Options
• Generous, accruing paid time off
• Paid Parental and caregiver leave
• Career advancement and educational opportunities
• Tuition and certification reimbursement
• Certification Reimbursement
• Well-being Programs
• Employee Discounts
• On-Demand Pay
• Financial Education
• Annual recognition/awards events
• Partner appreciation days
• Family entertainment/attractions discount
• Community service/improvement opportunities

Click here for more details regarding Mercyhealth Careers Benefit Information.

At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

• #1 in the nation on AARP's Best Employers for Workers Over 50
• One of Working Mother magazine's 100 Best Companies for Working Mothers
• A Top 50 Company and Top 10 Nonprofit for Executive Women