Medical Assistant Team Lead: Clinic Ops & Mentorship

North Country HealthCare, Inc.; Lancaster (NH); On-site; USD 32,000 - 43,000; Full time

Job summary

North Country HealthCare, Inc. is seeking a Medical Assistant Team Lead in New Hampshire to oversee daily clinic operations, mentor staff, and coordinate workflows for optimal patient care.

You will monitor patient flow, schedules, and compliance while supporting clinicians during examinations. The role emphasizes leadership, training, and efficient team management within a high-reliability healthcare setting in the White Mountains region.

Qualifications

• High school diploma or equivalent; CMA/RMA/CCMA certification required.
• Certification as CMA/RMA/CCMA must be obtained; non-certified MAs must become certified within 3 months.

Responsibilities

• Supervise and manage daily operations of the medical assistant team.
• Train and mentor staff to ensure consistent patient care quality.
• Coordinate clinic schedules to optimize patient flow.
• Conduct regular team meetings and communicate updates.
• Ensure compliance with healthcare standards and EHR documentation.
• Assist providers during examinations and procedures.
• Oversee inventory of medical supplies and equipment.

Skills

Leadership

Team management

Communication

EHR software

Multitasking

Problem-solving

Education

High school diploma or equivalent

Certified Medical Assistant (CMA/RMA/CCMA)

Job description

North Country HealthCare, Inc. is seeking a Medical Assistant Team Lead in New Hampshire to oversee daily clinic operations, mentor staff, and coordinate workflows for optimal patient care.

You will monitor patient flow, schedules, and compliance while supporting clinicians during examinations. The role emphasizes leadership, training, and efficient team management within a high-reliability healthcare setting in the White Mountains region.