Medical Assistant Team Lead — Center Operations

GoHealth Urgent Care; New York (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

GoHealth Urgent Care in Queens seeks a Team Lead to support Medical Providers, Radiologic Technologists, and patients. The Team Lead will supervise daily operations, manage patient flow, and ensure quality care with strong communication and organization.

The Team Lead will drive KPIs, assist with staffing, and coordinate with the Regional Operations Manager to deliver an effortless urgent care experience aligned with our core values: Collaboration, Innovation, Diversity & Inclusion, Integrity,

Qualifications

• Graduate of a Medical Assistant Program preferred.

Responsibilities

• Supervise and support team members and business operations.

Skills

Medical terminology

Time management

Multitasking

Communication skills

Organizational skills

Social perceptiveness

Service oriented

Keyboard proficiency

Education

Graduate of Medical Assistant Program

1+ years MA experience under supervision

CPOE within 2 weeks if MA cert not obtained

High school diploma or equivalent

Tools

MS Office

Electronic Health Records

Patient management software

Job description

GoHealth Urgent Care in Queens seeks a Team Lead to support Medical Providers, Radiologic Technologists, and patients. The Team Lead will supervise daily operations, manage patient flow, and ensure quality care with strong communication and organization.

The Team Lead will drive KPIs, assist with staffing, and coordinate with the Regional Operations Manager to deliver an effortless urgent care experience aligned with our core values: Collaboration, Innovation, Diversity & Inclusion, Integrity,