Medical Assistant - Team Lead

Columbus Oncology & Hematology; Columbus (OH); On-site; USD 48,000 - 64,000; Full time

Job summary

Columbus Oncology Associates is seeking a full-time Medical Assistant Team Lead to guide and inspire the MA team in a busy outpatient oncology setting. The role runs Monday through Friday, 8-hour shifts from 7:30 am to 5:00 pm, with no weekends and paid time off for holidays.

You will mentor staff, coordinate schedules, oversee clinical workflow, and support onboarding and training. Active CMA certification and BLS are required; prior leadership and oncology experience are preferred.

Qualifications

• High school diploma or equivalent; graduate of an accredited CMA program, required.
• Minimum of three (3) years of outpatient/ambulatory healthcare experience required.
• Proficiency in EMR systems and Microsoft Office, required.
• Oncology and high-volume environment experience preferred.
• Previous administrative or leadership experience preferred.
• Current CMA certification required.
• Current BLS certification required.

Responsibilities

• Lead, mentor, and support the Medical Assistant team and MA Preceptors.
• Assist with staffing, scheduling, daily assignments, and coverage needs.
• Support onboarding, training, competency validation, and staff development.
• Oversee daily clinical workflows, ensuring efficient patient flow, documentation, and EMR processes.
• Troubleshoot operational challenges and collaborate with leadership to improve workflows and continuity of care.
• Lead team huddles and communicate departmental priorities, updates, and staffing needs.
• Participate in quality assurance, chart audits, and performance improvement initiatives.
• Provide hands-on clinical support as needed, maintaining CMA certification.
• Promote compassionate, patient-centered oncology care and excellent customer service.
• Foster collaboration among MAs, providers, nursing, scheduling, and ancillary departments.

Skills

Team leadership

EMR proficiency

Staff coordination

Customer service

Education

High school diploma or equivalent

CMA certification

Tools

EMR systems

Microsoft Office

Job description

Columbus Oncology is looking for a full-time Medical Assistant Team Lead to join our team! This position would be Monday through Friday for 8 hour shifts during the business hours of 7:30 am to 5 pm. This position also includes the benefit of no weekends, no evenings, and paid time off for holidays.

Essential Duties:

• Lead, mentor, and support the Medical Assistant team and MA Preceptors.
• Assist with staffing, scheduling, daily assignments, and coverage needs.
• Support onboarding, training, competency validation, and staff development.
• Oversee daily clinical workflows, ensuring efficient patient flow, documentation, and EMR processes.
• Troubleshoot operational challenges and collaborate with leadership to improve workflows and maintain continuity of care.
• Lead team huddles and communicate departmental priorities, updates, and staffing needs.
• Participate in quality assurance, chart audits, performance improvement, and implementation of new processes and technology.
• Provide hands-on clinical support as needed, maintaining active CMA certification.
• Promote compassionate, patient-centered oncology care and excellent customer service.
• Foster collaboration among MAs, providers, nursing, scheduling, and ancillary departments.

Qualifications:

• High school diploma or equivalent; graduate of an accredited CMA program, required.
• Minimum of three (3) years of outpatient/ambulatory healthcare required.
• Proficiency in EMR systems and Microsoft Office, required.
• Oncology and high-volume environment experience, preferred.
• Previous administrative or leadership experience preferred.
• Current Certified MA (CMA) certification required.
• Current BLS certification required.

Columbus Oncology Associates is an Equal Opportunity Employer and proudly a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.