Medical Assistant-Surgery Scheduler-Cardiothoracic

Arch Health Partners, Inc. d/b/a Palomar Health Medical Group; Escondido (CA); On-site; USD 34,000 - 50,000; Full time

Job summary

Palomar Health Medical Group is seeking a Medical Assistant-Surgery Scheduler to support patient flow in expedited scheduling for surgeries and tests. You will verify demographics and insurance, input data into the EHR, and coordinate referrals while maintaining up-to-date physician schedules.

Strong MS Office and front/back-office experience are essential. The role requires English proficiency, high school diploma or GED, and Medical Assistant certification.

Qualifications

• High school diploma or GED and completion of a Medical Assistant program with front/back-office experience.
• CA State MA certification preferred; BLS required.
• Strong computer and MS Office skills; familiarity with EHR systems.

Responsibilities

• Facilitate patient flow and collect pertinent information for scheduling surgery.
• Input patient data into EHR; verify insurance and process authorizations.
• Schedule procedures across locations per provider protocols and coordinate referrals.
• Prepare rooms, labs and X-ray results for physician review; document care and responses.
• Maintain updated physician schedules and communicate changes to teams.

Skills

English proficiency

MS Windows

Excel

Access

Word

PowerPoint

Education

High School Diploma or GED

Medical Assistant Certificate program

Tools

MS Windows

Excel

Access

Word

PowerPoint

Job description

Job Title and Details

Department: Cardiothoracic-UCSD CIT 2130 Union: Shift: 8-hour Shift - Day (United States of America) Hours Per Pay Period: 80

Job Description: Pay Range: $24.40-$36.14

Responsibilities

• The Medical Assistant-Surgery Scheduler is responsible for facilitating patient flow and obtaining pertinent information.
• The Medical Assistant-Surgery Scheduler will communicate, observe reports, and document patient response/condition, prepare lab/x-ray results, set up/stock exam rooms, and conduct patient call backs.
• Thoroughly and accurately obtain chief complaint and pertinent information from patient.
• Communicates information to health care provider.
• To support patient care, service excellence, and operational efficiency, employees may be expected to work in various units, departments, clinics, or locations as assigned.
• Assignments may change based on staffing levels, patient volume, and organizational needs.
• Medical Assistant-Surgery Schedulers ensure and facilitate patient flow, perform set-up and assist physician/PA/NP with procedures and examinations.
• Observes patients and reports changes in patient condition.
• Documents patient care, response to care, and telephone contact.
• Prepares lab and X-ray results for physician review.
• Sets up and re-stocks exam room.
• Prepares and processes instruments.
• Participates in patient call-backs.
• Correctly input patient information into EHR.
• Will be responsible for insurance verification and will process insurance authorizations.
• Schedule procedures at various locations according to provider protocols.
• Book, coordinate and reschedule patient appointments regarding surgeries or tests.
• Contact referring physician offices regarding referrals.
• Verifies necessary demographic and clinical information in computer system.
• Maintains and updates current information on physicians’ schedules, ensuring that patients are scheduled properly.
• Other duties as assigned.
• Ability to speak and read English at a level that is sufficient to satisfactorily perform the essential functions of the position.
• Knowledge of standard office equipment (i.e., calculator, fax, photocopier) and personal computer and computer software skills (i.e., MS Windows, Excel, Access, Word, PowerPoint, internet, e-mail).
• Windows computer skills including proficient use of keyboarding, use of mouse or keys for functions such as selecting items, use of drop-down menus, scroll bars, opening folders, copying and similar operations required upon employment or within the 1st two weeks of employment to perform the essential functions of the job.
• Performs other duties as assigned.
• Follows Palomar Health rules, policies, procedures, applicable laws, and standards.
• Carries out the mission, vision, and quality commitment of Palomar Health.

Job Requirements

• Minimum Education: High School Diploma or GED Successful completion of Medical Assistant Certificate program with relevant front and back-office experience
• Preferred Education: Not Applicable
• Minimum Experience: 0-6 months related experience
• Preferred Experience: 2 years clinical back-office experience preferred.
• Required License: Not Applicable
• Preferred License: Certified CA State Medical Assistant
• Required Certification: American Heart Association recognized BLS – Heart saver
• Preferred Certification: Not Applicable

Equal Opportunity Employment

We are an equal opportunity employer and do not discriminate against applicants or employees based on race, color, gender, religion, creed, national origin, ancestry, age, disability, sexual orientation, marital status or any other characteristic protected by law.

About Us

Palomar Health Medical Group invites you to be part of our healthcare team, where we offer extraordinary opportunities for both clinical and non‑clinical positions. Our multi‑specialty practice delivers affordable, patient‑focused care that combines the latest advancements in technology and medicine with a superior experience. When you join the Palomar Health family, you’ll experience a positive, supportive and innovative environment while working in one of several modern offices conveniently located throughout North County.