Medical Assistant-Surgery Scheduler-Cardiothoracic

Palomar Health; Escondido (CA); On-site; USD 34,000 - 50,000; Full time

Job summary

Palomar Health in Escondido, CA seeks a Medical Assistant-Surgery Scheduler to manage patient flow and collect essential information. You will support physicians by preparing labs and X-ray results, setting up exam rooms, and coordinating procedures across locations.

The role requires completing a Medical Assistant program, front/back-office experience, and strong EHR/data-entry skills. CHF and other tasks may arise as needed to ensure smooth operations.

Qualifications

• High School Diploma or GED required.
• Successful completion of Medical Assistant certificate program.
• Front/back-office medical experience preferred.
• Ability to verify insurance and authorize procedures.

Responsibilities

• Schedule surgeries and tests across multiple locations.
• Obtain chief complaints and pertinent information from patients.
• Input patient data into the EHR accurately.
• Prepare lab and X-ray results for physician review.
• Verify demographic and clinical information in computer systems.

Skills

Medical Scheduling

Insurance Verification

EHR Data Entry

Front Office Skills

Communication

Education

High School Diploma or GED

Medical Assistant Certificate

Tools

MS Office

EHR Systems

Job description

Department:Cardiothoracic-UCSD CIT 2130Union:Shift:8-hour Shift - Day (United States of America)Hours Per Pay Period:80Job Description:Pay Range: $24.40-$36.14The Medical Assistant-Surgery Scheduler is responsible for facilitating patient flow and obtaining pertinent information. The Medical Assistant-Surgery Scheduler will communicate, observe reports, and document patient response/condition, prepare lab/x-ray results, set up/stock exam rooms, and conduct patient call backs. Thoroughly and accurately obtain chief complaint and pertinent information from patient. Communicates information to health care provider.To support patient care, service excellence, and operational efficiency, employees may be expected to work in various units, departments, clinics, or locations as assigned. Assignments may change based on staffing levels, patient volume, and organizational needs.Medical Assistant-Surgery Schedulers ensure and facilitate patient flow, perform set-up and assist physician/PA/NP with procedures and examinations. Observes patients and reports changes in patient condition. Documents patient care, response to care, and telephone contact. Prepares lab and X-ray results for physician review. Sets up and re-stocks exam room. Prepares and processes instruments. Participates in patient call-backs. Correctly input patient information into EHR. Will be responsible for insurance verification and will process insurance authorizations.Schedule procedures at various locations according to provider protocols. Book, coordinate and reschedule patient appointments regarding surgeries or tests. Contact referring physician offices regarding referrals. Verifies necessary demographic and clinical information in computer system. Maintains and updates current information on physicians’ schedules, ensuring that patients are scheduled properly. Other duties as assigned.Ability to speak and read English at a level that is sufficient to satisfactorily perform the essential functions of the position. Knowledge of standard office equipment (i.e., calculator, fax, photocopier) and personal computer and computer software skills (i.e., MS Windows, Excel, Access, Word, PowerPoint, internet, e-mail). Windows computer skills including proficient use of keyboarding, use of mouse or keys for functions such as selecting items, use of drop-down menus, scroll bars, opening folders, copying and similar operations required upon employment or within the 1st two weeks of employment to perform the essential functions of the job. Performs other duties as assigned. Follows Palomar Health rules, policies, procedures, applicable laws, and standards. Carries out the mission, vision, and quality commitment of Palomar Health.Job RequirementsMinimum Education:High School Diploma or GEDSuccessful completion of Medical Assistant Certificate program with relevant front and back-office experiencePreferred Education: Not ApplicableMinimum Experience: 0-6 months related experiencePreferred Experience: 2 years clinical back-office experience preferred.Required License: Not ApplicablePreferred License: Certified CA State Medical AssistantRequired Certification: American Heart Association recognized BLS – Heart saverPreferred Certification: Not ApplicableWe are an equal opportunity employer and do not discriminate against applicants or employees based on race, color, gender, religion, creed, national origin, ancestry, age, disability, sexual orientation, marital status or any other characteristic protected by law.