Medical Assistant, Senior-Dermatology

UPMC; Pittsburgh (Allegheny County); On-site; USD 36,000 - 52,000; Full time

Job summary

UPMC is seeking a compassionate Medical Assistant to support providers and deliver high-quality patient care in a fast-paced setting. You will assist with intake, vital signs, and exam room preparation while coordinating patient flow and documenting medical information.

In addition to clinical duties, responsibilities include front-office support, HIPAA compliance, and contributing to a positive patient experience.

Qualifications

• High school diploma or equivalent required; successful completion of Medical Assistant Program or equivalent hospital program.
• Certification exam (AMT, AAMA, NAHP, NCCT, or NHA) or at least 1 year of patient care experience.
• Must be proficient in basic computer skills, medical terminology, and HIPAA compliance.

Responsibilities

• Assist with patient intake, obtain vital signs, prepare exam rooms, and coordinate patient flow.
• Support clinical and administrative functions, document medical information, and schedule appointments.
• Guide patient education and ensure infection control and safe patient care standards.

Skills

Patient care

Vital signs

Communication

HIPAA compliance

Education

Medical Assistant program

Tools

Epic Care

Job description

Join our team and make a difference in the lives of our patients every day! We are seeking a compassionate, detail-oriented Medical Assistant to support our providers and deliver exceptional patient care in a fast-paced healthcare environment. The ideal candidate will be passionate about helping others, committed to excellence, and dedicated to creating a positive patient experience.

In this role, you will assist with patient intake, obtain vital signs, prepare exam rooms, coordinate patient flow, document medical information, and support clinical and administrative functions. Strong communication skills, professionalism, and the ability to multitask are essential.

If you thrive in a collaborative environment and are looking for an opportunity to grow your healthcare career while making a meaningful impact, we encourage you to apply!

Purpose

Assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. In addition to core Medical Assistant responsibilities, serves as lead person for team regarding day-to-day workflow issues or office procedures.

Responsibilities

• Guides workflow and/or assigns tasks to other clinical staff.
• Assist management staff with supervisory activities. Participates with creation and implementation of departmental goals, processes and procedures. Mentors, orients and provides ongoing training to current and new staff members.
• Serve as the department super user for Epic Care.
• Work directly with Manager to identify opportunities for improvement with regards to Clinical/Non-Clinical functions, Infection Control Procedures, and Patient Assessments.
• Guide routine meetings with staff to communicate procedural changes to improve service quality and patient safety.
• Must be responsible and demonstrate proficiency in all practice category specific tasks.
• Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics.
• Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required. Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screens per provider guidelines. Relay instructions to patients/families. May provide more individualized patient/family education and supportive counseling as needed.
• Answering calls and providing pertinent information including patient education as directed.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.

High school diploma or equivalent is required. Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT) OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) OR at least 1 year of patient care experience required. Must be responsible and demonstrate proficiency in three practice category specific tasks. Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.

Licensure, Certifications, and Clearances

CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran