Medical Assistant, Senior

UPMC; Wexford (Allegheny County); On-site; USD 68,000 - 80,000; Full time

Benefits offered by this job

Free parking

Job summary

UPMC University of Pittsburgh Physicians in Wexford, PA is seeking a Senior Medical Assistant to support Passavant Neurology. This full-time role guides daily clinical workflows, coordinates with Epic Care, and ensures efficient patient flow in a fast-paced neurology setting.

The position requires MA program completion or equivalent training, plus CPR/BLS certification and HIPAA compliance. Expect supervision responsibilities, front-d desk duties, and hands-on patient care in a hospital

Qualifications

• High school diploma or equivalent.
• Successful completion of Medical Assistant Program or equivalent hospital program.
• Certification exam completion (AMT, AAMA, NAHP, NCCT, or NHA) or 1 year patient care experience.

Responsibilities

• Guide workflow and assign tasks to clinical staff.
• Mentor and train staff; participate in department goals and procedures.
• Serve as Epic Care super user and support management.
• Improve clinical/non-clinical functions and infection control procedures.
• Schedule appointments and manage patient records with HIPAA compliance.
• Prepare patient rooms and manage exam/procedure rooms; maintain infection control.

Skills

Team leadership

Patient care

Infection control

Vaccine administration

Education

Medical Assistant program

MA certification eligibility (AMT/AAMA/NAHP/NCCT/NHA)

Tools

Epic Care

Job description

UPMC University of Pittsburgh Physicians is hiring a Full-Time Medical Assistant, Senior to help support Passavant Neurology.

Hours: Monday through Friday, with one possible late shift per week. No holidays or weekends required!

Location: Wexford. Free parking!

Purpose:

Assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. In addition to core Medical Assistant responsibilities, serves as lead person for team regarding day-to-day workflow issues or office procedures.

Responsibilities:

• Guides workflow and/or assigns tasks to other clinical staff.

• Assist management staff with supervisory activities. Participates with creation and implementation of departmental goals, processes and procedures. Mentors, orients and provides ongoing training to current and new staff members.

• Serve as the department super user for Epic Care.

• Work directly with Manager to identify opportunities for improvement with regards to Clinical/Non-Clinical functions, Infection Control Procedures, and Patient Assessments.

• Guide routine meetings with staff to communicate procedural changes to improve service quality and patient safety.

• Must be responsible and demonstrate proficiency in all practice category specific tasks.

• Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.

• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics.

• Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required. Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.

• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families. May provide more individualized patient/family education and supportive counseling as needed.

• Answering calls and providing pertinent information including patient education as directed.

• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.

• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.

• Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.

• High school diploma or equivalent is required.

• Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)

• OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA)

• OR at least 1 year of patient care experience required. Must be responsible and demonstrate proficiency in three practice category specific tasks.

• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. Licensure, Certifications, and Clearances: CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran