Medical Assistant, Senior

UPMC; Pittsburgh (Allegheny County); On-site; USD 30,000 - 45,000; Full time

Job summary

UPMC is seeking a Medical Assistant in Pittsburgh, PA to assist physicians with patient care duties, ensure satisfaction, and support clinical workflow. Responsibilities include guiding staff, implementing departmental procedures, and maintaining compliance with health regulations. Candidates must have a high school diploma, complete a Medical Assistant program, or have at least one year of patient care experience. The role offers a supportive team environment with a focus on patient care and clinical operations.

Qualifications

• High school diploma or equivalent is required.
• Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT).
• At least 1 year of patient care experience required.

Responsibilities

• Supports clinical workflow by guiding staff and assigning tasks.
• Collaborates with management to improve clinical operations.
• Ensures compliance with HIPAA, OSHA, and other regulatory requirements.

Skills

Patient care experience

Basic computer skills

Phlebotomy skills

Knowledge of medical terminology

Pediatric experience

Education

High school diploma or equivalent

Completion of Medical Assistant Program

Certification (AMT, AAMA, NAHP, NCCT, NHA)

Job description

Hours: Five 8-hour shifts Monday-Friday

Medical Assistants assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. Additionally, they serve as the lead person for team regarding day-to-day workflow issues or office procedures.

Title and Rate of pay will be based on Education and Experience

Responsibilities

• Supports clinical workflow by guiding staff, assigning tasks, and assisting with supervisory duties.
• Helps implement departmental goals and procedures, mentors new and existing staff, and serves as the Epic Care super user.
• Collaborates with management to improve clinical operations, infection control, and patient assessments.
• Leads staff meetings to communicate procedural updates and enhance service quality and safety.
• Proficient in all practice-specific tasks, including managing medical records, scheduling, verifying insurance, and preparing charts.
• Ensures exam rooms and equipment are cleaned and stocked per protocol.
• Assists patients with mobility, vitals, screenings, and education.
• Answers calls, provides information, and supports individualized patient needs.
• Under physician supervision, administers injections, performs EKGs, phlebotomy, and assists with procedures.
• Ensures compliance with HIPAA, OSHA, and other regulatory requirements, maintaining confidentiality and adhering to all policies.

Qualifications

• High school diploma or equivalent is required.
• Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT).
• OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA).
• OR at least 1 year of patient care experience required.
• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
• Phlebotomy skills preferred.
• Previous Pediatric experience preferred.

Licensure, Certifications, and Clearances

• CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR).
• Act 31 / 33 / 34 / 73 with renewal.

UPMC is an Equal Opportunity Employer/Disability/Veteran