Medical Assistant - Primary Care Team Player

UnitedHealth Group; Wallingford (CT); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase and 401k

Job summary

ProHealth Physicians, part of Optum and UnitedHealth Group, is hiring a Medical Assistant to support the care team at the Wallingford, CT location. You will handle patient intake, clinical and administrative tasks, and document interactions in the EHR.

Responsibilities include phlebotomy, patient care coordination, and ensuring adherence to CT scope of practice. Prior MA training or graduation, and CPR/BLS certification are preferred.

Qualifications

• Graduate of Accredited Medical Assistant program OR Completed relevant medical assisting training by any branch of the armed forces of the United States OR 2+ years of aide or tech level work experience in healthcare

Responsibilities

• Provide patient care, clinical summary and direction on next steps or follow up
• Perform phlebotomy for patients as needed
• Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol
• Manage patients according to approved protocols and consistent with appointment and scheduling guidelines
• Carry out standing orders consistent with practice policies and procedures
• Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
• Schedule tests, treatments and follow up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate
• Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR
• Monitor task pools in order to respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor status of critical referrals
• In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring
• Assist care team to assure smooth office operation and delivery of excellent service through teamwork
• Provide attention to patients in a manner that builds confidence, trust and loyalty
• Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
• Maintain open lines of communications with care team and Regional Management team
• Maintain knowledge of current coding, OSHA and CLIA regulations and company policies
• Adhere to all patient safety initiatives and infection control regulations
• Perform other duties as assigned

Education

Graduate of Accredited Medical Assistant program

Completed relevant medical assisting training by any branch of the armed forces of the United States

Certified / Registered Medical Assistant from AAMA, NHA, NCCT, or AMT

CPR/BLS Certification

Tools

Epic

Job description

ProHealth Physicians, part of Optum and UnitedHealth Group, is hiring a Medical Assistant to support the care team at the Wallingford, CT location. You will handle patient intake, clinical and administrative tasks, and document interactions in the EHR.

Responsibilities include phlebotomy, patient care coordination, and ensuring adherence to CT scope of practice. Prior MA training or graduation, and CPR/BLS certification are preferred.