Medical Assistant - Primary Care Float Pool (Weekdays, Full Time)

Mercy; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Mercy is seeking a Primary Care Patient Certified Medical Assistant to work with Primary Care Providers in an outpatient setting. The role emphasizes patient-centered care, accurate documentation, and teamwork to drive quality outcomes.

The ideal candidate will have a Medical Assistant program background, a High school diploma or equivalent, and BLS certification, with training through an MA Clinic Academy. The job involves standing, walking, and lifting in a clinical environment.

Qualifications

• High school diploma or equivalent.
• Graduate from an accredited Medical Assistant program.
• New hire must attend MA Clinic Academy training.
• BLS (Basic Life Support)

Responsibilities

• Assist Mercy Primary Care Providers to deliver patient-centered care.
• Support safe, timely, and equitable care in a fast-paced outpatient setting.
• Maintain accurate, up-to-date EHR documentation and charting.
• Collaborate with care team to improve quality outcomes for patients.

Skills

Communication skills

EHR proficiency

Multitasking

Outpatient procedures

Patient-centered care

Cultural competency

Education

High school diploma

Medical Assistant program

MA Clinic Academy training

BLS certification

Job description

Find your calling at Mercy! Under the direction of the primary care operations team, the Primary Care Patient Certified MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care Certified MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

Minimum Qualifications

Education

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.

Certification(s)

• BLS (Basic Life Support)

Preferred Qualifications

Education

• Graduate from an accredited Medical Assistant program.

Experience

• One year of experience in an outpatient or ambulatory care setting.

Skills, Knowledge, Abilities

• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.

Work Environment

• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.

Physical Requirements

• Position requires individuals to push, pull, and/or lift 50 pounds on a regular basis.
• Position requires prolonged standing and walking each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.