Medical Assistant Patient Services Coordinator

synergenx; Johnson City (TX); On-site; USD 19,000 - 25,000; Part time

Job summary

Low T in Johnson City, TN is seeking a Medical Assistant / Patient Services Coordinator for an onsite, part-time role up to 20 hours per week. You’ll greet patients, check in, answer calls, explain insurance benefits, process payments, schedule, and keep the front desk welcoming and organized.

You’ll also assist in the clinical area, document vitals, assist with procedures, perform EKGs, and help maintain supplies.

Qualifications

• Minimum high school diploma or equivalent; strong communication skills.
• Experience greeting patients, answering questions, and explaining insurance benefits preferred.
• Ability to perform phlebotomy and assist with clinical procedures is a plus.

Responsibilities

• Greet patients and check them in, ensure comfort from arrival.
• Answer phones and patient questions; manage scheduling and front-desk tasks.
• Explain insurance benefits, payments, and costs; process payments and maintain patient info.
• Assist with day-to-day clinical operations and support providers.
• Obtain vitals, assist with procedures, and support EKGs and point-of-care testing.
• Maintain exam rooms, equipment, and supply inventory.

Skills

Front desk

Patient coordination

Communication skills

Phlebotomy

Education

High School Diploma or GED

Job description

Medical Assistant / Patient Services Coordinator

Johnson City, Tennessee | Part-Time | Onsite | Up to 20 Hours/Week

Bring Your Personality. Bring Your Energy. Make an Impact.

Are you the person who can walk into a room and instantly make people feel comfortable?

Do you love talking to people, staying busy, and being part of a team where every day is a little different?

If you're friendly, energetic, dependable, and genuinely enjoy helping people, we want you on our team.

At Low T, we're creating a healthcare experience that feels different. Our clinics are welcoming, upbeat, and patient-focused — and we're looking for someone who brings that same energy to work every day.

This is not a sit-behind-the-desk-and-watch-the-clock kind of job.

You’ll be greeting patients, answering questions, supporting providers, helping in the clinical area, handling front‑office responsibilities, and doing whatever it takes to keep the clinic running smoothly.

You'll stay busy. You'll learn a lot. You'll meet a lot of people. And you'll have the opportunity to make a real difference in someone's day.

If that sounds like your kind of workplace, keep reading.

What You’ll Be Doing

Be the Face of the Clinic

You’ll be one of the first people our patients interact with — and we want that experience to be a great one.

You’ll:

• Welcome patients with a warm, confident, and positive attitude
• Check patients in and make them feel comfortable from the moment they arrive
• Answer phones, messages, and patient questions
• Help patients understand insurance benefits, payments, and costs
• Process payments and maintain accurate patient information
• Assist with scheduling and daily administrative tasks
• Keep the front desk and waiting area clean, organized, and welcoming
• Jump in wherever you're needed to keep the clinic moving

Get Hands‑On in the Clinical Area

You’ll also have the opportunity to work directly with patients and providers while supporting day‑to‑day clinical operations.

You’ll:

• Obtain and document patient vital signs
• Perform phlebotomy and injections independently
• Assist providers with clinical procedures
• Perform EKGs and point‑of‑care testing according to protocol
• Prepare lab requisitions and patient plans
• Room patients efficiently and help keep patient flow moving
• Clean, stock, and organize exam rooms
• Process patient specimens according to established protocols
• Complete required clinical documentation and quality‑control logs
• Help maintain equipment, supplies, and inventory

Who Are We Looking For?

Honestly? We're looking for a great person.

We care about your experience, but we also care about your personality, your attitude, and the way you treat people.

You could be a great fit if you are:

• Energetic and naturally positive
• Friendly and comfortable talking with all kinds of people
• Compassionate and genuinely patient‑focused
• Dependable and someone your team can count on
• A quick learner who isn't afraid to ask questions
• Comfortable juggling multiple responsibilities
• Organized and detail‑oriented
• Comfortable learning new technology and systems
• Willing to jump in and help wherever needed
• Comfortable working in a fast‑paced, high‑energy environment
• Someone who brings a positive attitude even when the clinic gets busy

What You Bring

• High School Diploma or GED required
• At least 6 months of back‑office Medical Assistant experience OR a completed externship
• Previous healthcare experience preferred
• Ability to perform phlebotomy and injections independently
• Strong communication and interpersonal skills
• A genuine desire to help patients feel comfortable, respected, and cared for

Your Schedule

Up to 20 hours per week

Clinic hours include:

• Monday: 8:00 AM–5:00 PM
• Tuesday: 8:00 AM–7:00 PM
• Wednesday: 8:00 AM–1:00 PM
• Thursday: 7:00 AM–5:00 PM
• Friday: 8:00 AM–5:00 PM
• Saturday: 8:00 AM–12:00 PM

Saturday requirement: 2–3 Saturdays per month

Employees are expected to arrive 15 minutes before their scheduled shift.

Why Low T?

Because where you work matters.

We want our team members to enjoy coming to work, feel supported by the people around them, and have opportunities to learn and grow.

When you join Low T, you'll be part of a growing healthcare organization with a team‑oriented, patient‑first culture.

You’ll have the opportunity to:

• Work alongside experienced healthcare providers
• Build meaningful relationships with patients
• Strengthen your clinical skills
• Learn both front‑office and back‑office operations
• Be part of a growing organization
• Work with a team that values positivity, teamwork, and great patient experiences

The Low T Personality

We’re looking for someone who is:

Energetic.

Positive.

Friendly.

Dependable.

Compassionate.

Fun to work with.

Always willing to help.

Patient‑first.

If you’re the kind of person who lights up when helping people, keeps your cool when things get busy, and brings good energy wherever you go, you may be exactly who we’re looking for.

Work Environment & Physical Requirements

• Onsite clinical environment with frequent patient interaction
• Ability to stand, sit, and move throughout the clinic
• Ability to lift up to 25 pounds
• Ability to perform fine motor tasks required for clinical duties

Equal Opportunity Employer

Low T is an equal opportunity employer committed to providing a workplace where individuals are respected, valued, and given the opportunity to succeed. We do not discriminate based on any legally protected characteristic. Reasonable accommodations are available upon request.

AI Note‑Taking Disclosure

We may use an AI‑assisted tool during interviews for note‑taking and documentation purposes. AI is not used to make hiring decisions or independently evaluate or select candidates. All employment decisions are made by members of our hiring team based on the candidate's qualifications, experience, and overall fit for the position.