Medical Assistant/ Patient Service Coordinator

UPMC; West Mifflin (Allegheny County); On-site; USD 30,000 - 45,000; Full time

Job summary

UPMC Hillman Cancer Center is seeking a dedicated Medical Assistant / Patient Service Coordinator to provide exemplary patient care. This role involves a variety of tasks from assisting healthcare providers to managing patient flow and performing clinical procedures, all within a supportive and patient-focused environment. Enjoy a traditional Monday to Friday schedule with no evenings, weekends, or holidays required. Join our mission and enhance your career in healthcare at UPMC.

Benefits

Tuition reimbursement up to $6,000 per year

Career progression opportunities in Medical Assistant ladder

Qualifications

• Certification in Medical Assisting preferred.
• Experience in a healthcare setting is beneficial.
• Ability to perform various clinical tasks including phlebotomy and EKGs.

Responsibilities

• Assist with patient care including taking vitals and preparing for exams.
• Manage patient flow and collect medical histories.
• Ensure compliance with health regulations and maintain records.

Skills

Patient Care

Customer Service

Vital Signs

Education

High School Diploma or equivalent

Certification in Medical Assisting

Job description

Are you passionate about patient care? Do you thrive in a hands-on healthcare environment? At UPMC Hillman Cancer Center, we’re dedicated to making a difference. As a Medical Assistant, you’ll work alongside our Life Changers to provide high-quality patient care. Build meaningful relationships with patients and create a safe, comforting environment.

• Position:Medical Assistant / Patient Service Coordinator with the Hillman Cancer Center
• Location:Based in our West Mifflin office and you will be required to float to our Mercy, Monroeville, and McKeesport offices
• Schedule:Monday through Friday, daylight hours
• No evenings, weekends, or holidays are required!

In this role, you will be responsible for greeting and registering patients, scheduling appointments, verifying insurance, collecting co-pays, and providing excellent customer service. You will also assist the providers and clinical staff with patient care, such as taking vital signs, rooming and triaging patients, stocking supplies, and cleaning rooms.

Why Choose UPMC?

• We prioritize patient well-being and employee satisfaction.
• Discover the array of benefits awaiting you as a UPMC team member on ourblogincluding tuition reimbursement of up to $6,000 per academic year at any accredited institution for you and your dependents.
• Progress through our dedicated Medical Assistant career ladder, designed to cater to various levels of education and experience.

Join our mission to make a meaningful difference in the lives of our patients.Apply todayand take the next step in your healthcare career with UPMC Hillman Cancer Center!

Responsibilities:

• Check schedules and organize patient flow. Accompany patients to the exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exams, etc. Collect patient information/history; take vitals, perform screenings per provider guidelines. Relay instructions to patients/families.
• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to the scheduled maintenance program and keep appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Comply with the requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
• Perform phlebotomy, EKGs, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information in the medical record.
• Answering calls and providing pertinent information including patient education as directed.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and manage charts to ensure information is completed and filed appropriately. Other front office responsibilities, as required.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.