Medical Assistant & Patient Experience Specialist

NorthShore University HealthSystem; Evanston (IL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Annual Incentive Plan

Tuition Reimbursement

Free Parking

Health Savings Account Options

Paid Time Off and Holiday Pay

Job summary

Endeavor Health in Evanston, IL is seeking a Medical Assistant/Patient Support Assistant to join our physician practice. The role involves front-desk responsibilities, patient check-in, appointment scheduling, and basic clinical support.

Hours are typically 8:30 AM–5:00 PM, with potential travel to other sites as needed. Requirements include a high school diploma or equivalent, CPR certification, and at least one year of healthcare office experience.

Qualifications

• High school diploma or equivalent required; medical assisting program preferred but not required.
• CPR certification through American Heart Association required; MA certification preferred but not required.
• One year of work experience in a medical office or related field required; on-the-job training provided.

Responsibilities

• Answer phones in a medical office.
• Schedule appointments and collect co-payments.
• Complete patient registration and verify insurances.
• Greet patients and escort to exam room; document vitals and reason for visit.
• Provide front office support and basic vitals, with potential phlebotomy and injections.

Skills

CPR certification

Healthcare experience

Education

High school diploma

Medical assisting program

Job description

Endeavor Health in Evanston, IL is seeking a Medical Assistant/Patient Support Assistant to join our physician practice. The role involves front-desk responsibilities, patient check-in, appointment scheduling, and basic clinical support.

Hours are typically 8:30 AM–5:00 PM, with potential travel to other sites as needed. Requirements include a high school diploma or equivalent, CPR certification, and at least one year of healthcare office experience.