Medical Assistant & Patient Experience Specialist

NorthShore University HealthSystem; Highland Park (IL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Career growth

Medical, dental, vision options

Tuition reimbursement

Free parking

Wellness program savings plan

Health Savings Account options

Retirement with company match

Paid time off and holidays

Community involvement opportunities

Job summary

Endeavor Health is seeking a Medical Assistant/Patient Support Assistant to join its Glenview, IL-based team. The role involves front-desk duties, patient check-in/out, appointment scheduling, and basic clinical support in a busy physician practice.

The position requires a high school diploma or equivalent, CPR certification, and about one year of relevant experience. Some travel and flexible hours are possible to meet patient needs.

Qualifications

• Education: High school diploma or equivalent work experience is required. Graduate of an accredited medical assisting program is preferred, but not required
• Certification: CPR certification through the American Heart Association required; Medical Assistant Certification (AMT, AAMA, ARMA, CCMA, CMA, MAC, AMCA) is preferred, but not required
• Experience: One year of work experience required, previous experience working in a medical office (or related field) is preferred. On the job training is provided for those who do not have previous medical assistant training or experience

Responsibilities

• Answer phones
• Schedule appointments
• Collect co-payments
• Complete patient registration
• Provide other administrative support to the physician practice
• Check in and check out patient
• Verify insurances
• Greet patients and escort them to exam room
• Document vital signs, allergies, medications and reason for office visit
• Provide front office support as needed
• Perform basic vitals like BP, height and weight
• Phlebotomy and injections may be required

Skills

Phone etiquette

Appointment scheduling

Customer service

Medical office experience

Education

High school diploma or equivalent

Medical assisting program (preferred)

Job description

Endeavor Health is seeking a Medical Assistant/Patient Support Assistant to join its Glenview, IL-based team. The role involves front-desk duties, patient check-in/out, appointment scheduling, and basic clinical support in a busy physician practice.

The position requires a high school diploma or equivalent, CPR certification, and about one year of relevant experience. Some travel and flexible hours are possible to meet patient needs.