Medical Assistant: Patient Care & Team Support

Ochsner Clinic Foundation; New Orleans (LA); On-site; USD 28,000 - 38,000; Full time

Job summary

Ochsner Clinic Foundation in New Orleans is seeking a Medical Assistant to provide individualized patient care under supervision. You will support patients and providers, prepare for visits, and ensure effective communication and documentation throughout the care process.

The role requires a High School Diploma/GED, with preferred completion of a medical assistant training program and Medical Assistant Certification, plus basic Life Support (BLS) certification. Equal opportunity employer.

Qualifications

• Clinical knowledge.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills.
• Strong interpersonal and customer service skills.

Responsibilities

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Ensures the patient's questions are answered prior to leaving; prepares room for next appointment
• Provides excellent patient service through effective communication both over the phone and in person
• Completes appropriate documentation including patient registration if necessary
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs, if working in an occupational health clinic
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Performs other duties as assigned
• Complies with all policies and standards

Skills

Clinical knowledge

Computers & software

Verbal & written communication

Interpersonal & customer service

Education

Medical Assistant Certification

Basic Life Support (BLS)

High School Diploma or GED

Job description

Ochsner Clinic Foundation in New Orleans is seeking a Medical Assistant to provide individualized patient care under supervision. You will support patients and providers, prepare for visits, and ensure effective communication and documentation throughout the care process.

The role requires a High School Diploma/GED, with preferred completion of a medical assistant training program and Medical Assistant Certification, plus basic Life Support (BLS) certification. Equal opportunity employer.