Medical Assistant — Front Office & Clinical Support

Lehigh Valley Hospital; Allentown (Lehigh County); On-site; USD 32,000 - 45,000; Full time

Job summary

Lehigh Valley Health Network is seeking a Medical Assistant to join the clinical team and support both administrative and clinical tasks. You may take patient histories, assist with scheduling, and prepare exam rooms under the direction of a licensed professional.

The role requires a Specialized Diploma as a Medical Assistant, strong computer skills, and BLS certification within 30 days. Candidates should be capable of adapting to change and collaborating effectively with providers and staff.

Qualifications

• Specialized Diploma as a Medical Assistant
• Adapt to constant change within a healthcare setting
• Take initiative and function independently as well as collaboratively
• Excellent computer skills including EMR, word processing, and Excel
• American Heart Association Basic Life Support - State of Pennsylvania within 30 Days

Responsibilities

• Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area.
• Performs medical history collection and medication refill, per protocol.
• Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures.
• Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition.
• Adheres to clerical, clinical, and EMR workflows.
• Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone.
• Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications.
• Uses patient centered care concepts in delivering care and performing related activities.

Skills

EMR proficiency

Adaptability

Initiative

Teamwork

Computer skills

Education

Specialized Diploma as a Medical Assistant

Tools

EMR systems

MS Excel

Word processing

Job description

Lehigh Valley Health Network is seeking a Medical Assistant to join the clinical team and support both administrative and clinical tasks. You may take patient histories, assist with scheduling, and prepare exam rooms under the direction of a licensed professional.

The role requires a Specialized Diploma as a Medical Assistant, strong computer skills, and BLS certification within 30 days. Candidates should be capable of adapting to change and collaborating effectively with providers and staff.