Medical Assistant: Patient Care & Clinic Ops Pro

Beth Israel Lahey Health; Cambridge (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Medical Assistant to support MAPS protocols and patient care in our busy practice in Cambridge. You will prepare exam rooms, sterilize instruments, assist nurses and providers, triage calls, and document vitals and test results, while maintaining supplies and accurate records.

You will work under supervision of physicians, coordinate with clerical staff, and help ensure timely scheduling, referrals, and patient communication.

Qualifications

• High school graduate.
• Minimum of one year's experience as a medical assistant in a medical practice environment desirable.
• Certification as a medical assistant desirable.
• Graduate of accredited secretarial training school preferred.
• Knowledge of medical terminology, word processing equipment, and personal computers.
• Two years of experience in a busy medical practice setting.
• Ability to perform multiple tasks simultaneously.
• Knowledge of pre-admission and pretesting requirements helpful.
• Working knowledge of insurance regulations and form completion.
• Ability to be trained in CPT and ICD9 coding.
• Knowledge of billing system helpful.
• Must be certified or willing to be certified in CPR.
• Excellent communication and interpersonal skills.
• Ability to work independently and follow directions.
• Effective telephone manner and ability to communicate with patients, physicians, and other professional staff.
• Word processing skills required.
• Experience in Infectious Disease preferred.

Responsibilities

• Ensures equipment in exam rooms is working each morning and rooms are well stocked.
• Maintains cleanliness and appearance of examination rooms.
• Sterilizes instruments and maintains diagnostic equipment.
• Follows OSHA guidelines for cleaning and disposing of hazardous materials.
• Provides direct patient care within MAPS' protocols for clinical assistants.
• Assists nurses and providers in procedures per protocols.
• Triages phone calls relating to patient care and protocols.
• Administers injections per protocols.
• Performs EKG, PFT, suture removal, throat culture, urine culture, and cerumen removal.
• Performs phlebotomy as necessary and acts as back-up to phlebotomist.
• Ensures lab requisitions have diagnoses noted according to protocol.
• Prepares and replenishes supplies and maintains inventories.
• Greets patients and records basic data and vital signs.
• Prepares and drapes patients for examinations and assists physician.
• Dispenses or administers medications and injections as directed by the physician.
• Records medication stock and informs when replenishment is needed.
• Reschedules patients and coordinates referrals and testing.

Skills

Medical terminology

Word processing

Communication skills

multitasking

Injections

Phlebotomy

CPT ICD9 coding

Insurance knowledge

CPR certification

Independent work

Education

High school diploma

Certified medical assistant desirable

Secretarial training preferred

Tools

IDX system

Billing software

Medical lab equipment usage

Job description

Beth Israel Lahey Health is seeking a Medical Assistant to support MAPS protocols and patient care in our busy practice in Cambridge. You will prepare exam rooms, sterilize instruments, assist nurses and providers, triage calls, and document vitals and test results, while maintaining supplies and accurate records.

You will work under supervision of physicians, coordinate with clerical staff, and help ensure timely scheduling, referrals, and patient communication.