Medical Assistant - Patient Care & Clinic Operations Pro

St. Luke’s University Health Network; Allentown (Lehigh County); On-site; USD 22,000 - 30,000; Full time

Job summary

St. Luke’s University Health Network is hiring a Medical Assistant in the Practice Operations team. The role supports patient care by preparing patients, updating medical records, and coordinating with the care team and providers to ensure efficient visits.

Responsibilities include pre-visit planning, charting, rooming patients, administering injections within state guidelines, and maintaining supplies. Strong customer service and BLS/CPR certification are preferred for this role.

Qualifications

• One year of clinical experience or graduate of Medical Assistant program.
• Current BLS/CPR certification required or within 60 days of hire.
• St. Luke’s University Health Network is an Equal Opportunity Employer.

Responsibilities

• Conducts pre-visit planning by reviewing and updating the patient’s medical record prior to the appointment with recent test results and correspondence.
• Pre-charts all value-based pieces up to five days prior to the patient’s appointment and communicates with the Care Team as needed.
• Prepare patients for examination and escort to exam room, updating vitals, medications, allergies, and visit reason.
• Provide other patient care services as needed: maintain exam rooms, stock supplies, and administer injections or immunizations per state guidelines.
• Communicate with providers and Care Team regarding discharge, ED visits, labs, and follow-up appointments.
• Participate in department activities, meetings, and quality improvement initiatives.

Skills

Clinical experience

Customer service

BLS/CPR

Education

High School diploma or equivalent

Graduate of Medical Assistant program

Job description

St. Luke’s University Health Network is hiring a Medical Assistant in the Practice Operations team. The role supports patient care by preparing patients, updating medical records, and coordinating with the care team and providers to ensure efficient visits.

Responsibilities include pre-visit planning, charting, rooming patients, administering injections within state guidelines, and maintaining supplies. Strong customer service and BLS/CPR certification are preferred for this role.