Medical Assistant: Patient Care & Clinic Admin

Pennant Group; Afton (WY); On-site; USD 42,000 - 60,000; Full time

Job summary

The Pennant Group, Inc. and its Symbii Home Health network are seeking an administrative professional to support patient intake, records management and scheduling. You will serve as a liaison among patients, referral sources and licensed clinicians, ensuring accurate records and timely communications.

You will handle calls, appointments, insurance forms, and basic billing tasks, exercising courtesy and professionalism in every interaction. Fluency in English and EMR familiarity are required.

Qualifications

• Able to deal with patients, referral sources and other health professionals with professionalism.
• Proficiency in typing, creating documents, sending emails, and placing phone calls.
• Fluent in reading, writing and speaking English; able to operate EMR after training.

Responsibilities

• Ensures all related reports, labs and information are filed in patients' medical records prior to their appointment.
• Updates and files all patient medical records. Schedules physician and other clinician appointments according to location, patient need, and clinician availability.
• Answers telephones, takes messages and provides feedback to patient/physician or pharmacy calls; triages and processes messages; maintains logs and checks; handles billing forms.

Skills

Communication

Customer service

Phone etiquette

English fluency

Medical terminology

Typing

EMR proficiency

Tools

Electronic Medical Records (EMR)

Job description

The Pennant Group, Inc. and its Symbii Home Health network are seeking an administrative professional to support patient intake, records management and scheduling. You will serve as a liaison among patients, referral sources and licensed clinicians, ensuring accurate records and timely communications.

You will handle calls, appointments, insurance forms, and basic billing tasks, exercising courtesy and professionalism in every interaction. Fluency in English and EMR familiarity are required.