Medical Assistant - Patient Care & Admin Pro

Symbii Home Health and Hospice-Layton; Afton (WY); On-site; USD 45,000 - 65,000; Full time

Job summary

The Pennant Group, Inc. is a holding company of home health and hospice agencies and senior living communities across the US.

This role supports administrative and clinical coordination, including patient records, scheduling, and billing processes, within a healthcare setting. Ideal candidates will excel at communication, have experience with EMR systems, and demonstrate professional interactions with patients and healthcare professionals.

Qualifications

• Ability to deal with patients, referral sources, and health professionals professionally.
• Clear, concise, and good listening skills in interactions.
• Serves as liaison between patient, referral sources, and licensed clinician.
• Core typing, document creation, emails, and phone calls with good grammar and punctuation.

Responsibilities

• Ensures related reports and labs are filed in patients' medical records before appointments.
• Updates and files patient medical records.
• Schedules physician and clinician appointments per location and patient need.
• Calls patients to issue reminders about upcoming visits.
• Answers phones, takes messages, and provides feedback to patients/physicians.
• Triages and processes messages from patients and front office staff to clinicians.
• Maintains logs (e.g., refrigerator temperatures, meds, vaccinations).
• Codes and completes filing of insurance forms.
• Assists with completing forms for patient, insurances, and other providers.
• Handles billing, bookkeeping, and monthly statements to patients.

Skills

Patient interaction

Phone communication

EMR proficiency

Medical terminology

Typing and documentation

Tools

Electronic Medical Records (EMR)

Job description

The Pennant Group, Inc. is a holding company of home health and hospice agencies and senior living communities across the US.

This role supports administrative and clinical coordination, including patient records, scheduling, and billing processes, within a healthcare setting. Ideal candidates will excel at communication, have experience with EMR systems, and demonstrate professional interactions with patients and healthcare professionals.