Medical Assistant | Sublette County, WY

Symbii Home Health and Hospice Wyoming; Afton (WY); On-site; USD 42,000 - 60,000; Full time

Job summary

The Pennant Group, Inc. and its Symbii Home Health network are seeking an administrative professional to support patient intake, records management and scheduling. You will serve as a liaison among patients, referral sources and licensed clinicians, ensuring accurate records and timely communications.

You will handle calls, appointments, insurance forms, and basic billing tasks, exercising courtesy and professionalism in every interaction. Fluency in English and EMR familiarity are required.

Qualifications

• Able to deal with patients, referral sources and other health professionals with professionalism.
• Proficiency in typing, creating documents, sending emails, and placing phone calls.
• Fluent in reading, writing and speaking English; able to operate EMR after training.

Responsibilities

• Ensures all related reports, labs and information are filed in patients' medical records prior to their appointment.
• Updates and files all patient medical records. Schedules physician and other clinician appointments according to location, patient need, and clinician availability.
• Answers telephones, takes messages and provides feedback to patient/physician or pharmacy calls; triages and processes messages; maintains logs and checks; handles billing forms.

Skills

Communication

Customer service

Phone etiquette

English fluency

Medical terminology

Typing

EMR proficiency

Tools

Electronic Medical Records (EMR)

Job description

Position Qualifications

Able to deal with patients. referral sources. and other health professionals with professionalism. Is courteous and pleasant In all Interactions. phone conversations. etc. Must be able to be clear. concise. and have good listening skills. Serves as communication liaison between the patient. referral sources. and the licensed clinician. Core skills like typing, creating original documents. sending emails. and placing phone calls are required. Has good grammar. spelling and punctuation skills. Requires excellence in customer services and phone skills. Requires ability to read, write and speak English fluently. Requires ability to operate electronic medical record adeptiy within given training period. Must meet physical requirements listed below. Must take responsibility for own on—going educational requirements as position requires. Requires knowledge of medical billing and coding systems, submitting statements to appropriate payer for services rendered. Requires knowledge of healthcare field and medical specialty. Must have extensive working knowledge of common medical names and terms.

Administrative Duties

ADMINISTRATIVE DUTIES: Ensures all related reports. labs and information is filed is available in patients' medical records prior to their appointment. Updates and files all patient medical records. Schedules physician and other clinician appointments according to location. patient need. and clinician availability. Calls patients to issue reminders about upcoming visits Answers telephones and takes telephone messages and provide feedback and answers to patient/physician or pharmacy calls. Triages and process messages from patients and front office staff to physicians and physician assistants. APRN. other clinical staff members. Maintains all logs and required checks (Le. refrigerator temperatures, emergency medications. expired medicatlons/vaccinations.) Codes and completes filing out insurance forms. Assists with completion of forms needed by patient, insurances. and other care providers. Handles correspondence. billing. and bookkeeping. Keeps financial records and performs other bookkeeping duties. such as handling credit and collections and mailing monthly statements to patients.

Clinical Duties

CLINICAL DUTIES: Arranges for hospital admissions. laboratory services and other diagnostic tests. Interviews patients and records medical histories. obtains history and physicals prior to first clinical visit before the physician or nurse arrives for visit. Documents the patient's current symptoms. medical history. risk factors. and other relevant concerns that will help the primary physician deliver an accurate diagnosis and proceed with a comprehensive treatment plan. Authorizes prescription re-fills as directed by a physician or APRN. Contacts medical facilities or departments to schedule patients for tests and/or admission.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com. Symbii Home Health provides professional, home-based medical care for patients needing rehabilitation and expert care following surgery, a hospital stay or other illness. For individuals and their caregivers who are facing chronic health conditions, the experienced team at Symbii can help patients achieve their health care goals and promote healing while remaining in the comfort of their home. Symbii Home Health works with each patient’s primary care provider to develop a care plan which will meet their individual needs. We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.