Medical Assistant | Sublette County, WY

Symbii Home Health and Hospice-Layton; Afton (WY); On-site; USD 45,000 - 65,000; Full time

Job summary

The Pennant Group, Inc. is a holding company of home health and hospice agencies and senior living communities across the US.

This role supports administrative and clinical coordination, including patient records, scheduling, and billing processes, within a healthcare setting. Ideal candidates will excel at communication, have experience with EMR systems, and demonstrate professional interactions with patients and healthcare professionals.

Qualifications

• Ability to deal with patients, referral sources, and health professionals professionally.
• Clear, concise, and good listening skills in interactions.
• Serves as liaison between patient, referral sources, and licensed clinician.
• Core typing, document creation, emails, and phone calls with good grammar and punctuation.

Responsibilities

• Ensures related reports and labs are filed in patients' medical records before appointments.
• Updates and files patient medical records.
• Schedules physician and clinician appointments per location and patient need.
• Calls patients to issue reminders about upcoming visits.
• Answers phones, takes messages, and provides feedback to patients/physicians.
• Triages and processes messages from patients and front office staff to clinicians.
• Maintains logs (e.g., refrigerator temperatures, meds, vaccinations).
• Codes and completes filing of insurance forms.
• Assists with completing forms for patient, insurances, and other providers.
• Handles billing, bookkeeping, and monthly statements to patients.

Skills

Patient interaction

Phone communication

EMR proficiency

Medical terminology

Typing and documentation

Tools

Electronic Medical Records (EMR)

Job description

Position Qualifications:

• Able to deal with patients. referral sources. and other health professionals with professionalism. Is courteous and pleasant In all


• Interactions. phone conversations. etc. Must be able to be clear. concise. and have good listening skills.


• Serves as communication liaison between the patient. referral sources. and the licensed clinician.


• Core skills like typing, creating original documents. sending emails. and placing phone calls are required. Has good grammar. spellingand punctuation skills.


• Requires excellence in customer services and phone skills.


• Requires ability to read, write and speak English fluently.


• Requires ability to operate electronic medical record adeptiy within given training period.


• Must meet physical requirements listed below.


• Must take responsibility for own on—going educational requirements as position requires.


• Requires knowledge of medical billing and coding systems, submitting statements to appropriate payer for services rendered.


• Requires knowledge of healthcare field and medical specialty.


• Must have extensive working knowledge of common medical names and terms.

ADMINISTRATIVE DUTIES:

• Ensures all related reports. labs and information is filed is available in patients’ medical records prior to their appointment.


• Updates and files all patient medical records.


• Schedules physician and other clinician appointments according to location. patient need. and clinician availability.


• Calls patients to issue reminders about upcoming visits


• Answers telephones and takes telephone messages and provide feedback and answers to patient/physician or pharmacycalls.


• Triages and process messages from patients and front office staff to physicians and physician assistants. APRN. otherclinical staff members.


• Maintains all logs and required checks (Le. refrigerator temperatures, emergency medications. expiredmedicatlons/vaccinations.)


• Codes and completes filing out insurance forms.


• Assists with completion of forms needed by patient, insurances. and other care providers.


• Handles correspondence. billing. and bookkeeping. Keeps financial records and performs other bookkeeping duties. suchas handling credit and collections and mailing monthly statements to patients.

CLINICAL DUTIES:

• Arranges for hospital admissions. laboratory services and other diagnostic tests.


• Interviews patients and records medical histories. obtains history and physicals prior to first clinical visit before thephysician or nurse arrives for visit.


• Documents the patient’s current symptoms. medical history. risk factors. and otherrelevant concerns that will help the primary physician deliver an accurate diagnosis and proceed with a comprehensivetreatment plan.


• Authorizes prescription re-fills as directed by a physician or APRN.


• Contacts medical facilities or departments to schedule patients for tests and/or admission.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.