Medical Assistant- Mercy ENT

UPMC Mercy Health Center; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

UPMC Mercy Health Center in Pittsburgh, PA is hiring a full-time Medical Assistant to support the Mercy ENT practice. This role supports both patients and providers in clinical and administrative tasks, including preparing patients for visits, obtaining vitals and histories, assisting with examinations, and maintaining accurate documentation.

Under physician supervision, the MA will prepare rooms, handle phlebotomy and EKGs, manage patient flow, relay instructions, and ensure infection control.

Responsibilities

• Send/receive patient records in accordance with HIPAA and other regulations.
• Obtain lab/x-ray reports and scheduling; verify insurance and demographics.
• Prepare exam rooms and maintain infection control; restock supplies.
• Support patient flow; assist with transfers, vitals, and collecting information.
• Record patient information in the medical record and educate patients.
• Perform phlebotomy, EKGs, and level one labs; assist physicians with procedures.
• Comply with OSHA, CLIA, PA Dept of Health; maintain confidentiality.
• Under supervision, administer injectable medications and vaccines when appropriate.

Job description

UPMC is hiring a full-time Medical Assistant to support the Mercy ENT practice located at 1400 Locust Street, Suite 2100, Pittsburgh, PA 15219. This position is a great opportunity to join a collaborative Otolaryngology team and play an important role in delivering an exceptional patient experience. The Medical Assistant will support both patients and providers through a variety of clinical and administrative responsibilities, including preparing patients for visits, obtaining vital signs and medical histories, assisting with examinations and procedures, coordinating patient care, and maintaining accurate documentation. The ideal candidate is compassionate, organized, and comfortable working in a fast-paced specialty practice while providing high-quality, patient-centered care.

Responsibilities

• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
• Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
• Answering calls and providing pertinent information including patient education as directed.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.