Medical Assistant- Mercy ENT

Life in Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Job summary

UPMC Mercy ENT in Pittsburgh is hiring a full-time Medical Assistant to support front and clinical operations. The role involves preparing patients for visits, taking vital signs and histories, assisting physicians during examinations, and documenting accurately in the medical record.

You will also handle patient flow, schedule coordination, and basic procedures like phlebotomy and EKGs, while maintaining infection control and HIPAA compliance in a fast-paced specialty setting.

Qualifications

• Compassionate and organized patient care approach.
• Excellent communication with patients and team members.
• Ability to manage multiple tasks in a fast-paced clinic.

Responsibilities

• Prepare patients for visits and take vital signs and histories.
• Assist with examinations and procedures and document in the medical record.
• Coordinate patient care and manage front desk/information responsibilities.
• Send/receive patient records following HIPAA and regulations.
• Maintain infection control and clean rooms between visits.
• Check schedules and patient flow; assist with admissions and transfers.
• Perform phlebotomy, EKGs, and basic lab procedures per policy.
• Comply with OSHA, CLIA, PA DOH regulations and confidentiality.

Skills

Compassionate patient care

Organized

Excellent communication

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR) systems

Job description

UPMC is hiring a full-time Medical Assistant to support the Mercy ENT practice located at 1400 Locust Street, Suite 2100, Pittsburgh, PA 15219. This position is a great opportunity to join a collaborative Otolaryngology team and play an important role in delivering an exceptional patient experience. The Medical Assistant will support both patients and providers through a variety of clinical and administrative responsibilities, including preparing patients for visits, obtaining vital signs and medical histories, assisting with examinations and procedures, coordinating patient care, and maintaining accurate documentation. The ideal candidate is compassionate, organized, and comfortable working in a fast-paced specialty practice while providing high-quality, patient-centered care.

Responsibilities:

• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
• Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
• Answering calls and providing pertinent information including patient education as directed.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.

• High school diploma or equivalent is required.
• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
  Licensure, Certifications, and Clearances:
  
• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran