Medical Assistant/Medical Receptionist

SaVida Health; Vergennes (VT); On-site; USD 36,000 - 48,000; Full time

Job summary

SaVida Health in Vergennes, VT, is hiring a Medical Assistant/Medical Receptionist for a full-time position. The role combines front-desk reception with clinical support, including insurance verification, appointment scheduling, and basic patient prep.

The ideal candidate will have a high school diploma (Medical Assisting program preferred) and experience with Athena EMR or similar systems. Strong communication and organizational skills are essential.

Qualifications

• High school diploma or equivalent.
• Graduate of a Medical Assisting program preferred.
• Familiarity with Athena EMR and electronic prescribing is a plus.

Responsibilities

• Welcoming and greeting all patients in person and by telephone.
• Verifying patient insurance.
• Collecting co-pays and co-insurance payments.
• Updating demographics and insurance information in the EMR.
• Obtaining prior authorizations and referrals when necessary.
• Answering the phone with proper etiquette and logging messages.
• Maintaining a clean, HIPAA-compliant reception area.
• Notifying providers of patient arrivals and delays to manage flow.
• Scheduling and canceling appointments to balance provider schedules.
• Calling patients for random urine drug screens and documenting results.
• Preparing patients for examination and assisting the provider.
• Collecting and preparing laboratory specimens, including urine samples.
• Recording vital signs and generating lab orders in the EMR.
• Printing requisitions for blood work and coordinating supply delivery.

Skills

Microsoft Word

Microsoft Excel

Athena EMR

Education

High school diploma or equivalent

Medical Assisting program (preferred)

Tools

Athena EMR

Job description

About The Organization

SaVida Health is a specialty medical practice providing outpatient opiate and alcohol addiction treatment services. SaVida Health's care model includes medical care, counseling, comprehensive toxicology testing, case management and medical management of psychiatric medications. SaVida provides compassionate and individualized treatment programs to support those with substance use disorder.

Medical Assistant/Medical Receptionist

Vergennes, VT

Full-time

About The Organization

SaVida Health is a specialty medical practice providing outpatient opiate and alcohol addiction treatment services. SaVida Health's care model includes medical care, counseling, comprehensive toxicology testing, case management and medical management of psychiatric medications. SaVida provides compassionate and individualized treatment programs to support those with substance use disorder.

Description

• Welcoming and greeting all patients in person and by telephone


• Verifying patient insurance


• Collecting co-pays and co-insurance payments


• Updating demographics and insurance information in the EMR


• Obtaining prior authorizations and referrals when necessary


• Obtaining appropriate Release of Information signatures as needed


• Answering the phone while maintaining a polite, consistent phone manner, using proper telephone etiquette and documentation. Recording phone messages and ensuring the proper party receives them


• Responsible for keeping the reception area clean, organized and compliant with the HIPAA Privacy Rule


• Facilitates patient flow by notifying the providers of patient's arrival, being aware of delays and communicating with patients and clinical staff


• Scheduling and canceling appointments while ensuring that the schedule is balanced for all providers


• Calling patients in for random urine drug screening with associated documentation


• Directing issues or potential issues to the designated administrator/provider


• Prepares patients for examination/appointment


• Assists provider during appointments as needed


• Collects and prepares laboratory specimens, including observed urine collection


• Obtains vital signs, for example, blood pressure, oxygen saturation, etc.


• Generate appropriate lab orders within the electronic medical record (EMR - Athena system)


• Print requisitions for required blood work


• Keeping track of and reordering supplies in a timely manner. Coordinating delivery of supplies with the courier service as needed


• Tracking and assigning unassigned lab reports in the EMR on a daily basis

Position Requirements

• Assessment Testing is part of the application process. You will receive an email with a link to complete test**


• High school diploma, or equivalent.


• Graduate of a Medical Assisting program preferred.

Preferred Skills

• Basic Microsoft Word and Excel knowledge and skills as well as the ability to prioritize multiple tasks.


• Athena EMR experience a plus


• Familiarity with the electronic prescribing policy and procedures


• Be familiar with medical and behavioral treatment guidelines and all policies and procedures

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.