MEDICAL ASSISTANT- MED SPA

Mays Plastic Surgery; Louisville (KY); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Vision insurance

Job summary

Mays Plastic Surgery is seeking a Medical Assistant to join our luxury medical spa team. The role supports providers, prepares treatment rooms, and ensures an elevated patient experience through meticulous cleanliness and organization.

The ideal candidate is proactive, detail-oriented, dependable, and capable of anticipating patient and provider needs in a fast-paced spa environment.

Qualifications

• Formal Medical Assistant certification preferred and prior clinical experience in a spa/dermatology setting is a plus.
• Strong organizational skills with focus on cleanliness and patient comfort.
• Ability to anticipate providers' and patients' needs in a luxury spa environment.
• Professional appearance and demeanor with excellent interpersonal communication.

Responsibilities

• Maintain treatment room readiness with stock, equipment, and cleanliness for each appointment.
• Assist providers with patient preparation, positioning, draping, and supplies as directed.
• Support cryotherapy, infrared pod, and other spa treatments according to protocols.
• Ensure sanitation and infection-control procedures are followed at all times.
• Coordinate with housekeeping for linen needs and room upkeep throughout the day.
• Document and communicate equipment issues or supply shortages promptly.

Skills

Attention to detail

Communication skills

Customer service

Teamwork

Education

Medical Assistant certification

Job description

Benefits:

• 401(k)
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Vision insurance

Position Summary

The Medical Assistant is an essential member of our luxury medical spa team and is responsible for supporting providers, assisting with patient care, maintaining treatment room readiness, and ensuring a clean, organized, and elevated patient experience.

The ideal candidate is proactive, detail-oriented, dependable, and takes ownership of their environment. This position requires someone who naturally anticipates what providers and patients need, maintains high standards of cleanliness and organization, and understands that every detail contributes to the overall luxury spa experience.

Essential Responsibilities

Treatment Room Readiness & Supply Management

• Ensure all treatment rooms are fully stocked, organized, clean, and treatment-ready each day.
• Check rooms regularly to ensure providers have all necessary supplies and equipment for scheduled treatments.
• Restock linens, disposables, PPE, treatment supplies, back-bar products, and other necessary items throughout the day.
• Monitor inventory levels in treatment rooms and communicate supply needs promptly.
• Maintain organized cabinets, drawers, countertops, and spa supply areas.
• Ensure personal belongings are appropriately stored and do not interfere with the patient environment.
• Proactively prepare rooms for upcoming appointments based on the day’s schedule.

Patient Assistance & Clinical Support

• Assist with patient preparation before treatments as directed by the provider and established protocols.
• Assist with topical numbing when appropriate and permitted by provider direction, training, and applicable regulations.
• Take standardized before-and-after patient photographs according to company protocols.
• Assist with patient positioning, draping, comfort, and preparation.
• Escort and appropriately room patients.
• Provide professional, compassionate, and attentive patient support throughout the visit.
• Assist providers with treatment setup and supplies as needed.

Treatment & Room Turnover

• Prepare treatment rooms for scheduled procedures and services.
• Efficiently turn over rooms between patients.
• Replace linens and disposable supplies between appointments.
• Clean and disinfect treatment surfaces and equipment according to established infection-control procedures and manufacturer guidelines.
• Ensure treatment rooms are fully prepared before the next patient arrives.
• Assist providers with treatment setup and breakdown for services within the Medical Assistant’s permitted scope and training.

Cryotherapy & Infrared Pod Support

• Assist with patient preparation for cryotherapy and infrared pod appointments.
• Prepare treatment areas before and after each appointment.
• Ensure cryotherapy and infrared pod areas are clean, organized, and properly stocked.
• Assist patients with preparation and post-treatment procedures according to established protocols.
• Maintain appropriate cleanliness and presentation of these treatment areas.
• Report equipment concerns or supply needs promptly.

Cleanliness, Housekeeping & Linen Coordination

• Maintain the cleanliness and presentation of treatment rooms throughout the day.
• Maintain a consistently elevated, luxury-level environment for patients and providers.
• Communicate with housekeeping regarding linen needs, room cleaning, trash removal, and other facility needs.
• Monitor the availability of clean sheets, towels, blankets, gowns, and other linens.
• Address cleanliness or organization issues immediately.
• Assist with maintaining common clinical and spa areas when necessary.

Equipment & Device Care

• Clean and maintain treatment devices and equipment according to manufacturer and company guidelines.
• Ensure equipment, handpieces, cords, accessories, and supplies are properly stored.
• Complete assigned equipment readiness and cleaning checks.
• Report damaged, malfunctioning, or missing equipment immediately.
• Maintain devices in a clean, organized, and patient-ready condition.

Qualifications

• Medical Assistant certification preferred.
• Previous experience in a medical spa, dermatology, plastic surgery, aesthetics, or similar clinical environment preferred.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to work efficiently in a fast-paced environment.
• Ability to prioritize tasks and proactively identify what needs to be done.
• Dependable, team-oriented, and willing to assist wherever needed.
• Commitment to maintaining a high standard of cleanliness, organization, patient care, and hospitality.