Medical Assistant Manager (Temporary)

Amoskeag Health; Manchester (NH); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Temporary position

Onsite work

Competitive pay

Job summary

Amoskeag Health seeks a temporary Medical Assistant Manager to oversee the MA team, ensure effective clinical workflows, and support site operations. The role may function as Site Manager for leave coverage, coordinating education and care delivery across the organization.

You will design, implement, and evaluate education programs for clinical staff, work with senior management to maintain safe, high-quality care, and manage staffing and budget aspects for a temporary assignment in Manchester.

Qualifications

• Bachelor’s degree in nursing required.
• CCMA certification preferred.
• Experience with supervision and coordination of clinical staff expected.

Responsibilities

• Oversee Medical Assistant staff including hiring, coaching, and evaluation.
• Coordinate scheduling and coverage to ensure adequate MA staffing.
• Develop and deliver educational programs for clinical teams.
• Act as clinical resource to staff educators and leadership.
• Manage department budgets and timesheet accuracy.
• Collaborate on quality improvement and infection control initiatives.

Skills

Management experience

Medical Assistant experience

EMR experience

Teaching/education delivery

Education

Bachelor’s degree in nursing

CCMA certification (preferred)

Tools

EMR systems

Job description

• Location 145 HOLLIS STREET,Manchester, NH, 03101-1235,United States
• Employee Type Temporary
• Required Degree 4 Year Degree

Make a difference every day at Amoskeag Health, where we believe strong healthcare begins with strong human connections!

~ TEMPORARY POSITION ~

Who You Are:

Amoskeag Health is seeking a temporary Medical Assistant Manager intended to provide leave coverage for a minimum of 3 months (subject to change). You are responsible for overseeing the Medical Assistant (MA) team across the organization and ensuring the effective implementation of clinical workflows and operational processes. You may serve as a Site Manager as needed and will facilitate and coordinate the delivery of safe, high-quality clinical care, treatment, and services in collaboration with Senior Management, other clinical managers, and support staff. You are also responsible for designing, developing, delivering, and evaluating educational programs for clinical teams throughout Amoskeag Health.

What You’ll Do:

• Oversight of Medical Assistant staff to include hiring, coaching, mentoring, discipline, and evaluation.
• Responsible for the oversight of coordination, scheduling and coverage of Medical Assistants ensuring adequate coverage for operating hours.
• Ensures sufficient staffing resources are hired, trained and competency assessed including per diem staff.
• Programs include the orientation of new employees, in-service education relevant to the setting, and continuing education offerings which are expected to maintain and/improve competency and work performance. Education should include customer service and teamwork, and other soft skills as may be deemed necessary by the leadership team.
• Acts a clinical resource to the Staff Educator is a clinical expert with abilities to foster the clinical development of the staff that she/he guides. This individual will be responsible for assessing the educational needs of the staff on an on-going basis and to serve as a resource/coach for the clinical leadership team.
• Ensure that staff have knowledge and materials necessary to provide patient care. Works in tandem with managers to coordinate education and research resources to fill in those gaps.
• Responsible for the implementation and oversight of the Medical Assistant Clinical Ladder program.
• Management of departmental budgets including monitoring of overtime and timely completion of timesheets.
• Collaborate with the Staff Educator and Nurse and Care Coordination Manager on the Amoskeag Health Crisis Prevention/Intervention program.
• Collaborate with Staff Educator and Nurse and Care Coordination Manager to ensure Amoskeag Health BLS program is compliant.
• Active member with meaningful participation for the Quality Improvement Committee, Operations Committee, Safety Committee, Infection Prevention and Control, Management Team Meeting, PCMH and other committee workgroups/sub-committees including Corporate Compliance Committee activities.
• Shared oversight of the Immunization Program in partnership with the Nurse and Care Coordination Manager.
• Works closely with the Staff Educator to ensure clinical staff competency requirements are met.
• Oversight of Clinical operations (medical supplies, equipment etc.) in partnership with the Nurse and Care Coordination Manager.

Secondary Functions:

• This individual will be cross trained to assist the MA staff within the facility in the event of a staff shortage. Although this would be limited to urgent situations or significant shortages, it is the expectation that this individual would be trained in the functions of the various MA roles for emergency coverage.
• Must be certified or willing to be certified in CPR as a Trainer for staff and FIT testing, and to assure all employees are up to date on their CPR certifications and annual FIT testing. This will require coordination with the Human Resources and Education departments.

Requirements

What You’ll Bring:

• Education/Training: Bachelor’s degree in nursing required. CCMA certification is preferred.
• Management/supervisory experience required; Medical Assistant experience required.
• Experience in utilization of EMR systems.
• Prefer experience in an ambulatory health care environment.
• Ability to communicate clearly, ability to use various teaching approaches to meet the needs of different learning styles, knowledge of medical assistant clinical core functions. Change management training and experience is desirable.

What We Offer:

• Compensation for this role is $52.00-$63.70/hour.
• This position is full-time temporary, onsite 40 hours (M-F). Coverage for up to 3 months minimum (subject to extension).
• Work in a supportive, collaborative environment with a team dedicated to advancing Amoskeag Health’s mission.

Who We Are :

Amoskeag Health is a Federally Qualified Health Center (FQHC) and nonprofit primary healthcare organization that provides high-quality, affordable care to our community and ensures everyone has access to healthcare.

We strive to create a welcoming and respectful environment for both patients and staff, where unique insights strengthen the care we provide. We value individuals who are adaptable, thoughtful, and dedicated to serving a wide range of patients with dignity and empathy. Become part of our team and make a meaningful impact in the community every day!