Medical Assistant, Mall Clinic Day Shift

Mercyhealth Wisconsin and Illinois; Janesville (WI); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

FSA/HSA Options

Paid time off

Parental and caregiver leave

Tuition reimbursement

Certification reimbursement

Well-being programs

Employee discounts

Job summary

Mercyhealth in Wisconsin is seeking a Medical Assistant to support patient intake, exam preparation, and basic clinic procedures in a fast-paced setting. You will help with lab tasks, chart accuracy, and scheduling while ensuring high-quality patient care.

Qualified graduates of ABHES/CAAHEP programs with CPR/BLS certification within 90 days will thrive here. Mercyhealth offers a comprehensive benefits package and opportunities for professional growth.

Qualifications

• Graduate of an ABHES or CAAHEP medical assistant program or regionally/nationally accredited equivalent.
• CPR or BLS certification required within 90 days; injection training and pharmacology competency required.

Responsibilities

• Prepare patients and gather assessment data for examinations.
• Assist with examinations, treatments, and lab procedures as needed.
• Coordinate referrals and manage patient charts and billing.
• Answer calls, triage when needed, and schedule appointments.
• Maintain supplies and ensure accurate patient records.

Skills

Patient interactions

Appointment scheduling

Phone triage

Education

ABHES/CAAHEP accredited program

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Rooms patients, collects assessment data and prepares patient according to specific need.
• Assists in examination, treatment and other clinic procedures.
• Assists with laboratory procedures, screening tests and QI projects.
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
• Schedules appointments and enters appointment date and time into computerized scheduler.
• Conducts reminder calls to all patients.
• Greet and directs patients, salespeople, and visitors.
• Registers patients by verifying that patient’s record is up to date and accurate.
• Makes appropriate changes in computer system and on patient’s chart.
• Coordinates referrals for patients through insurance and other physician offices.
• Collects payment from patients and issues receipt where applicable.
• Prepares and maintains patient charts.
• Maintains and orders supplies.

EDUCATION AND/OR EXPERIENCE

Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a post secondary school or college that has institutional accreditation by a regional accrediting commissionor by a national accrediting organization approved by the U.S. Department of Education,or a graduate of an educational program accredited by the National Commission for Certifying Agencies (NCCA), such as the National Healthcareer Association (NHA). Experience in a program with a clinical rotationpreferred.

CERTIFICATION/LICENSURE

Approved CPR or BLS certification required within 90 days.

Medication injection training and pharmacology is a required competency to perform medication administration.

OTHER SKILLS AND ABILITIES

N/A

LEVEL OF SUPERVISION

Some independent judgment is required, but decisions are limited by standard practices or procedures.

SUPERVISES

N/A

PAY RANGE:

$18.28 - $28.69

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

• Medical, Dental, Vision
• Life & Disability Insurance
• FSA/HSA Options
• Generous, accruing paid time off
• Paid Parental and caregiver leave
• Career advancement and educational opportunities
• Tuition and certification reimbursement
• Certification Reimbursement
• Well-being Programs
• Employee Discounts
• On-Demand Pay
• Financial Education
• Annual recognition/awards events
• Partner appreciation days
• Family entertainment/attractions discount
• Community service/improvement opportunities

At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

• #1 in the nation on AARP’s Best Employers for Workers Over 50
• One of Working Mother magazine’s 100 Best Companies for Working Mothers
• A Top 50 Company and Top 10 Nonprofit for Executive Women