Medical Assistant (MA, LPN, EMT)

Ghcscw; Massachusetts; On-site; USD 40,000 - 70,000; Full time

Job summary

An established healthcare provider is seeking a Care Team Specialist to join their compassionate team. This role involves engaging with patients to ensure their physical and mental well-being while performing essential clinical and administrative tasks. The ideal candidate will be certified as a Medical Assistant, Licensed Practical Nurse, or Emergency Medical Technician, and possess strong communication and interpersonal skills. This opportunity offers a supportive environment, competitive pay, and exceptional benefits, including free parking. If you are passionate about making a difference in patient care and thrive in a collaborative setting, this position is perfect for you.

Benefits

Free Parking

Training and Resources

Competitive Pay

Healthcare Benefits

Incentive for Joining

Qualifications

• Must be certified as an MA, LPN, or EMT with relevant training.
• Knowledge of clinical procedures and medical terminology is essential.
• Excellent communication and interpersonal skills are required.

Responsibilities

• Support patient care by performing clinical and administrative tasks.
• Engage patients in maintaining their physical and mental well-being.
• Collaborate with healthcare providers in managing patient care.

Skills

Communication Skills

Interpersonal Skills

Knowledge of Medical Terminology

Ability to Maintain Patient Confidentiality

Ability to Perform Standard Clinical Procedures

Knowledge of Inventory Management

Ability to Instruct Patients

Cultural Sensitivity

Education

Medical Assistant Certification

Licensed Practical Nurse Certification

Emergency Medical Technician Certification

Tools

EPIC

MS Office

Electronic Medical Record Systems

Job description

Hatchery Hill Clinic - 3051 Cahill Main, Fitchburg, Wisconsin, United States of America Req #1879

Friday, March 7, 2025

Group Health Cooperative of South Central Wisconsin. BETTER TOGETHER

0.90 FTE / 36 hours per week. Scheduled hours are 7:30 am - 5:00 pm between Monday - Friday; candidate can choose between Monday or Thursday as their day off.

This position is eligible for a $3000 INCENTIVE for joining GHC!
(Amount prorated based on FTE)

GHC-SCW is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. It is essential that all employees, members, and patients feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard. Join our team and receive training, resources, competitive pay, and exceptional benefits including free parking at all our locations!

The Care Team Specialist (CTS) participates as a member of a care team and supports high-quality patient care including engaging patients in maintaining their physical and mental well-being. The Care Team Specialist performs technical, clinical, and administrative tasks which contribute to the smooth workflow and quality patient care experience in the clinic. Responsibilities include, but are not limited to pre-visit preparation, monitoring patient flow, rooming patients, obtaining patient histories and vital signs, managing certain test results following protocols, supporting Epic in-basket workflow, returning phone calls, and assisting with medical examinations and procedures. The Care Team Specialist assists and collaborates with the Registered Nurses and Medical Providers in the management and coordination of patient care.

Job Specific Minimum Qualifications

• Must meet the requirements for a Medical Assistant (MA), Licensed Practical Nurse (LPN), or an EMT as described below:
• Medical Assistants must have successfully completed an MA training program from an accredited school or program and must be eligible for and receive national certification within six (6) months of employment or must have three years of MA experience and have current national certification.
• Licensed Practical Nurses must have successfully completed an LPN training program from an accredited school or program. In addition, LPNs must have current licensure as a practical nurse in the State of Wisconsin or must obtain licensure within six (6) months of employment.
• Emergency Medical Technicians (EMTs) must have successfully completed an approved training program and have a valid State of Wisconsin license of one of the following: Emergency Medical Technician (EMT); Advanced Emergency Medical Technician (AEMT); or Paramedic (EMT-P).
• Possession of or eligibility for a valid Healthcare Provider CPR/AED certificate is required. Employee must obtain certification within four (4) months of employment.
• Ability to travel to various work sites. Employee is expected to provide personal transportation. Possession of a valid Wisconsin driver license if the employee is operating a motor vehicle.
• One year of relevant experience working in a clinic or outpatient setting is desirable.
• Knowledge of and ability to perform or learn standard clinical procedures according to established protocols and policies are required.
• Knowledge of and/or ability to learn how to properly use and maintain equipment, materials, and supplies used during the course of treatment is required.
• Knowledge of and/or ability to learn and use computer-based applications such as MS Office, electronic medical record systems, and scheduling applications is required. Experience with EPIC is desirable. Must type a minimum of 30 WPM with minimal errors.
• Knowledge of or ability to learn outpatient clinical administrative procedures is required.
• Knowledge of medical terminology and basic pharmacology is required.
• Ability to maintain quality, safety, and/or infection control standards is required.
• Ability to recognize, identify, and report problems to appropriate personnel is required.
• Basic understanding or ability to learn about reimbursement/insurance practices for medical care is required.
• Knowledge of inventory management practices is required.
• Ability to instruct patients and/or families as to the basic nature of disease and to provide instruction on proper care, treatments, and follow-up is required.
• Knowledge of medical records and appropriate documentation is required.
• Knowledge of interviewing practices and techniques used to gather information is required.
• Excellent written and verbal communication skills are required. Ability to communicate with patients, family members, visitors, and members of the healthcare team in a respectful manner.
• Strong interpersonal skills and the ability to be culturally sensitive and to work with a diverse patient population is required.
• Ability to maintain good working relationships with patients and staff is required.
• Ability to maintain patient confidentiality is required. Knowledge of or ability to learn HIPAA requirements is required.
• Ability to climb, stoop, kneel, and crouch is required. Ability to bend, reach, lift, pull, push, and/or carry up to 10 pounds regularly and up to 50 pounds occasionally is required. Ability to stand and sit for prolonged periods of time is required.

The incumbent knows and abides by all Group Health Cooperative of South Central Wisconsin (GHC-SCW) organizational and departmental policies, sets personal standards, and strives for high-quality work in completing assignments, performs job duties in a timely manner, and represents the organization in a positive manner.

Our Mission Statement: We partner with members and the communities we serve to maximize health and well-being.

Our Vision: As a local, not-for-profit, member-owned Cooperative, we are the most trusted resource for lifelong health and well-being in the communities we serve.

Our Values:

• We are a not-for-profit Cooperative
• We are member-centered
• We are equitable and inclusive
• We are innovative
• We are community involved

We believe:

Healthcare is a human right.

In treating all people with dignity and respect.

There is strength in diversity.

Equity celebrates our humanity.

We are better together.

Group Health Cooperative of South Central Wisconsin is proud to be an equal opportunity employer. GHC-SCW considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.