Medical Assistant (MA, LPN, EMT)

Group Health Cooperative of South Central Wisconsin; Massachusetts; On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Care Team Specialist to enhance patient care quality and experience. This dynamic role involves engaging with patients, performing clinical and administrative tasks, and supporting a collaborative care team. Ideal candidates will have relevant certifications and a passion for patient well-being. Join a forward-thinking organization that values teamwork and strives for excellence in healthcare delivery. If you are committed to making a difference in patient lives, this opportunity is perfect for you!

Benefits

Incentive Bonus

Healthcare Benefits

Professional Development

Flexible Scheduling

Qualifications

• Must have certification as MA, LPN, or EMT with relevant training.
• Knowledge of clinical procedures and medical terminology is essential.
• Experience in a clinic or outpatient setting is desirable.

Responsibilities

• Support patient care by preparing for visits and monitoring patient flow.
• Assist with medical examinations and procedures in a clinic setting.
• Collaborate with healthcare team members to coordinate patient care.

Skills

Patient Care

Communication Skills

Clinical Procedures

Knowledge of Medical Terminology

Interpersonal Skills

Infection Control Standards

HIPAA Compliance

Education

Medical Assistant Certification

Licensed Practical Nurse Certification

Emergency Medical Technician Training

Tools

EPIC

MS Office

Electronic Medical Record Systems

Job description

Madison College Clinic - 1075 Hoffman Street, Madison, Wisconsin, United States of America

Job Description

Group Health Cooperative of South Central Wisconsin. BETTER TOGETHER

0.90 FTE / 36 hours per week.

This position is eligible for a $3000 INCENTIVE for joining GHC!
(Amount prorated based on FTE)

The Care Team Specialist (CTS) participates as a member of a care team and supports high quality patient care including engaging patients in maintaining their physical and mental well-being. The Care Team Specialist performs technical, clinical, and administrative tasks which contribute to the smooth workflow and quality patient care experience in the clinic. Responsibilities include, but are not limited to pre-visit preparation, monitoring patient flow, rooming patients, obtaining patient histories and vital signs, managing certain test results following protocols, supporting Epic in-basket workflow, returning phone calls, and assisting with medical examinations and procedures. The Care Team Specialist assists and collaborates with the Registered Nurses and Medical Providers in the management and coordination of patient care.

Job Specific Minimum Qualifications

• Must meet the requirements for a Medical Assistant (MA), Licensed Practical Nurse (LPN), or an EMT as described below:
• Medical Assistants must have successfully completed an MA training program from an accredited school or program and must be eligible for and receive national certification within six (6) months of employment or must have three years of MA experience and have current national certification.
• Licensed Practical Nurses must have successfully completed an LPN training program from an accredited school or program. In addition, LPNs must have current licensure as a practical nurse in the State of Wisconsin or must obtain licensure as a practical nurse in the State of Wisconsin within six (6) months of employment.
• Emergency Medical Technicians (EMTs) must have successfully completed an approved training program and have a valid State of Wisconsin license of one of the following:
• Emergency Medical Technician (EMT); or
• Advanced Emergency Medical Technician (AEMT); or
• Paramedic (EMT-P).
• Possession of or eligibility for a valid Healthcare Provider CPR/AED certificate is required. Employee must obtain certification within four (4) months of employment.
• Ability to travel to various work sites. Employee is expected to provide personal transportation. Possession of a valid, Wisconsin driver license if the employee is operating a motor vehicle.
• One year of relevant experience working in a clinic or outpatient setting is desirable.
• Knowledge of and ability to perform or learn standard clinical procedures according to established protocols and policies are required.
• Knowledge of and/or ability to learn how to properly use and maintain equipment, materials and supplies used during the course of treatment is required.
• Knowledge of and/or ability to learn and use computer-based applications such as MS Office, electronic medical record systems and scheduling applications is required. Experience with EPIC is desirable. Must type a minimum of 30 WPM with minimal errors.
• Knowledge of or ability to learn outpatient clinical administrative procedures are required.
• Knowledge of medical terminology and knowledge of basic pharmacology is required.
• Ability to maintain quality, safety and/or infection control standards is required.
• Ability to recognize, identify and report problems to appropriate personnel is required.
• Basic understanding or ability to learn about reimbursement/insurance practices for medical care is required.
• Knowledge of inventory management practices is required.
• Ability to instruct patients and/or families as to the basic nature of disease and to provide instruction on proper care, treatments and follow-up is required.
• Knowledge of medical records and appropriate documentation is required.
• Knowledge of interviewing practices and techniques used in order to gather information is required.
• Excellent written and verbal communication skills are required. Ability to communicate with patients, family members, visitors, and members of the healthcare team in a respectful manner.
• Strong interpersonal skills and the ability to be culturally sensitive and to work with a diverse patient population is required.
• Ability to maintain good working relationships with patients and staff is required.
• Ability to maintain patient confidentiality is required. Knowledge of or ability to learn HIPAA requirements.
• Ability to climb, stoop, kneel and crouch is required. Ability to bend, reach, lift, pull, push and/or carry up to 10 pounds regularly and up to 50 pounds occasionally is required. Ability to stand and sit for prolonged periods of time is required.

The incumbent knows and abides by all Group Health Cooperative of South Central Wisconsin (GHC-SCW) organizational and departmental policies, sets personal standards and strives for high quality work in completing assignments, performs job duties in a timely manner, and represents the organization in a positive manner.

Group Health Cooperative of South Central Wisconsin is proud to be an equal opportunity employer. GHC-SCW considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.