Medical Assistant (MA, LPN, EMT)

Group Health Cooperative of South Central Wisconsin; Massachusetts; On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player seeks a dedicated Care Team Specialist to join their collaborative environment. This role involves supporting high-quality patient care by engaging with patients and assisting in various clinical tasks. Ideal candidates will have completed accredited training as a Medical Assistant, LPN, or EMT, and possess strong communication and interpersonal skills. The organization values community involvement and offers a comprehensive benefits package, including health and dental insurance. Join a team committed to making a difference in the health and well-being of the community.

Benefits

Health Insurance

Dental Insurance

Disability Insurance

Life Insurance

Tuition Reimbursement

Pet Insurance

Eyewear Discounts

Qualifications

• Completion of accredited MA, LPN, or EMT training required.
• Must be eligible for or hold national certification within six months.

Responsibilities

• Engage patients in maintaining their physical and mental well-being.
• Collaborate with RNs and Medical Providers in patient care management.

Skills

Medical Assistant Certification

LPN Certification

EMT Certification

Communication Skills

Interpersonal Skills

Knowledge of Medical Terminology

Education

Accredited Medical Assistant Training

Accredited LPN Program

Approved EMT Training Program

Tools

EPIC EMR System

Job description

Job Description

Group Health Cooperative of South Central Wisconsin. BETTER TOGETHER

0.90 FTE / 36 hours per week.

This position is eligible for a $3000 INCENTIVE for joining GHC!
(Amount prorated based on FTE)

The Care Team Specialist (CTS) participates as a member of a care team and supports high-quality patient care, including engaging patients in maintaining their physical and mental well-being. Responsibilities include pre-visit preparation, monitoring patient flow, rooming patients, obtaining patient histories and vital signs, managing test results per protocols, supporting Epic in-basket workflow, returning phone calls, and assisting with medical examinations and procedures. The CTS collaborates with Registered Nurses and Medical Providers in patient care management. They review team/provider in-baskets and My Chart messages for their care team. Practitioners and RNs may delegate tasks. Candidates must have completed medical assistant training, LPN training, Paramedic, or EMT training from an accredited program.

GHC-SCW is a cooperative committed to collaboration, community involvement, innovation, and belonging. We offer comprehensive benefits including health and dental insurance, disability and life insurance, flexible spending accounts, tuition reimbursement, pet insurance, eyewear discounts, and more. Learn more by clicking on Many Talents, One Mission! The Benefits of Working at GHC-SCW.

Job Specific Minimum Qualifications

• Must meet requirements for a Medical Assistant (MA), Licensed Practical Nurse (LPN), or EMT.
• Medical Assistants must have completed an accredited MA training program and be eligible for or hold national certification within six months, or have three years of experience with current certification from recognized organizations (CCMA, AAMA, ARMA, NCCT).
• LPNs must have completed an accredited LPN program and hold current licensure in Wisconsin or obtain it within six months.
• EMTs must have completed an approved training program and hold a valid Wisconsin license (EMT, AEMT, or Paramedic). CPR/AED certification is required within four months of employment.
• Ability to travel to various sites, with personal transportation and a valid Wisconsin driver license.
• Desirable: One year of outpatient clinical experience.
• Knowledge of clinical procedures, equipment, and supplies; computer applications including EMR systems (experience with EPIC is desirable); medical terminology; basic pharmacology; and administrative procedures.
• Strong communication, interpersonal, and cultural sensitivity skills; ability to maintain confidentiality; physical ability to perform duties including lifting up to 50 pounds and standing for prolonged periods.

The incumbent adheres to organizational policies, maintains high standards, and embodies the organization's Mission, Vision, and Values, promoting respect, diversity, and community involvement.

Our Mission: We partner with members and communities to maximize health and well-being.

Our Vision: To be the most trusted resource for lifelong health and well-being in our communities.

Our Values:

• Member-centered
• Inclusive and equitable
• Innovative
• Community involved

We believe healthcare is a human right, treating all with dignity and respect, embracing diversity, and working together for better health. GHC-SCW is an equal opportunity employer.