Medical Assistant Lead, Endocrinology

Brigham & Women's Physicians Organization; Weymouth (MA); On-site; USD 33,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plan

Generous PTO

Tuition assistance & professional dev.

Other perks

Job summary

Mass General Brigham is seeking a Lead Medical Assistant to join the Endocrinology team in Weymouth. This newly created role offers an opportunity to shape workflows, support clinical operations, and serve as a trusted resource for colleagues.

Ideal candidates will have 3–5 years of Medical Assistant experience, MA certification, and strong leadership and communication skills to mentor teammates and improve patient care workflows.

Qualifications

• High School Diploma or equivalent is required.
• Certified Medical Assistant preferred.
• Basic Life Support (BLS) certification preferred.
• 3–5 years Medical Assistant experience required, with proficiency in clinical and administrative tasks.
• Strong leadership, communication, organization, and team management skills.
• Knowledge of medical terminology, clinical procedures, HIPAA, and privacy regulations.
• Ability to take vital signs, collect specimens, and support fast-paced clinical environments.
• Experience with electronic health record systems and medical office software.

Responsibilities

• Provide leadership, training, mentoring, and day-to-day guidance to the Medical Assistant team.
• Support clinical operations by coordinating patient flow and ensuring timely care delivery.
• Assist with patient intake, recording medical history, vitals, and preparing patients for examinations.
• Assign tasks to team members to optimize workload and resources.
• Serve as liaison between clinical staff, Practice Manager, and providers to support communication and issue resolution.
• Participate in new clinical initiatives, quality control, onboarding, and precepting of new hires or students.
• Foster a positive, collaborative team environment focused on teamwork and high-quality patient care.

Skills

Leadership

Training & mentoring

Communication

Organization

HIPAA knowledge

Education

High School Diploma or equivalent

Tools

Electronic Health Records (EHR)

Job description

Site: Brigham and Women's Physicians Organization, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Location: 541 Main Street, Weymouth

Are you an experienced Medical Assistant ready to take the next step in your career? Mass General Brigham is seeking a Lead Medical Assistant to join our Endocrinology team in Weymouth. This is an exciting new role for the department, offering the opportunity to help shape workflows, support clinical operations, and serve as a trusted resource for a growing team.

Schedule: Hours may range from 7:30 AM to 5:30 PM. Flexibility is needed to support department needs and patient care operations.

Why This Role Stands Out

• This is a newly created role within the department, giving you the chance to make a meaningful impact from the start.
• You will help strengthen team operations, support clinical excellence, and contribute to the continued growth of the Endocrinology practice.
• This is a great growth opportunity for a Medical Assistant who enjoys leadership, collaboration, and process improvement.
• You will serve as a mentor, role model, and go-to resource for Medical Assistant colleagues.

What You Will Do

• Provide leadership, training, mentoring, and day-to-day guidance to the Medical Assistant team.
• Support clinical operations by helping coordinate patient flow and ensuring timely, efficient care delivery.
• Assist with patient intake, including obtaining medical history, taking vital signs, preparing patients for examinations, and supporting office-based procedures.
• Assign tasks and responsibilities to team members to promote effective workload distribution and use of resources.
• Serve as a liaison between clinical staff, the Practice Manager, and providers to support communication and issue resolution.
• Participate in new clinical initiatives, quality control programs, competency assessments, interview processes, onboarding, and precepting of new hires or students.
• Help foster a positive, collaborative team environment focused on teamwork, professional development, and high-quality patient care.

Qualifications

• High School Diploma or equivalent required.
• Certified Medical Assistant required.
• Basic Life Support (BLS) certification preferred.
• 3-5 years of Medical Assistant experience required, including demonstrated proficiency in clinical and administrative responsibilities.
• Strong leadership, communication, organization, and team management skills.
• Comprehensive knowledge of medical terminology, clinical procedures, protocols, HIPAA, and privacy regulations.
• Ability to take vital signs, perform manual blood pressure, collect specimens, multitask, prioritize, and adapt in a fast-paced healthcare environment.
• Experience with electronic health record systems and medical office software.

Additional Job Details

Benefits and Career Support

At Mass General Brigham, employees are our most important resource. We are committed to offering a comprehensive, competitive benefits package that supports your health, financial well-being, career growth, and life outside of work.

Offerings include:

• Medical, dental, and vision insurance
• A robust retirement savings program
• Generous paid time off
• Tuition assistance and professional development support
• And other perks!

Key Details

• Remote Type: Onsite
• Work Location: 541 Main Street
• Scheduled Weekly Hours: 40
• Employee Type: Regular
• Work Shift: Day (United States of America)
• Pay Range: $24.25 - $27.71/Hourly
• Grade: 4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

2415 Harbor Medical Associates, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.