Medical Assistant, Endocrinology & Diabetes

Mass General Brigham; Northampton (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Tuition assistance

Professional development

Job summary

Mass General Brigham in Northampton is seeking a full-time Medical Assistant to support the Endocrinology and Diabetes practice. This onsite role delivers coordinated care and partners with providers, nurses, and families to ensure excellent patient experiences.

You will rotate within a team of clinicians, assisting examinations, managing patient panels, and supporting clinical and administrative tasks in a fast-paced outpatient setting.

Qualifications

• High School Diploma or equivalent required.
• Certified Medical Assistant required.
• Basic Life Support certification preferred.
• 3–5 years of Medical Assistant experience in clinical/administrative duties.
• Ability to take vital signs, collect blood samples, and other specimens.
• Strong knowledge of HIPAA and privacy standards.
• Comfort using electronic health record systems and medical office software.

Responsibilities

• Support efficient patient flow throughout the practice.
• Room patients and assist providers during examinations, procedures, treatments, and office visits as directed.
• Perform clinically appropriate patient panel management tasks, including phone calls, test results, prescription refill support, and coordination of care.
• Maintain neat, clean, organized, and safe patient care areas.
• Communicate with patients and families in a professional, compassionate, and friendly manner.
• Partner with nurses, providers, and administrative team members to support a positive patient experience.

Skills

Vital signs

Medical terminology

HIPAA/privacy

Patient communication

Attention to detail

Education

Certified Medical Assistant

High School Diploma or equivalent

Tools

EHR software

Medical office software

Job description

Site: Mass General Brigham Medical Group Western Massachusetts, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryFull-Time | Monday, Tuesday, Wednesday and Friday - 7:30 am to 6:00 pmThursdays off!Join Mass General Brigham as a Medical Assistant supporting our Endocrinology and Diabetes practice in Northampton. In this full-time, onsite role, you’ll be an essential partner to providers, nurses, patients, and families—helping deliver thoughtful, coordinated care in a collaborative outpatient setting. This is an excellent opportunity for a skilled Medical Assistant who enjoys variety, values teamwork, and wants to contribute meaningfully to patient care every day.Why This Role Is UniqueAs a Medical Assistant in this practice, you will work as a true clinical partner and have the opportunity to use the full scope of your education, certification, and experience. You’ll rotate among a team of providers, gaining exposure to a range of patient needs while helping keep each visit organized, efficient, and patient-centered.What You’ll Do• Support efficient patient flow throughout the practice.• Room patients and assist providers during examinations, procedures, treatments, and office visits as directed.• Perform clinically appropriate patient panel management tasks, including phone calls, test results, prescription refill support, and coordination of care.• Maintain neat, clean, organized, and safe patient care areas.• Communicate with patients and families in a professional, compassionate, and friendly manner.• Partner closely with nurses, providers, and administrative team members to support a positive patient experience.QualificationsWhat You’ll BringHigh School Diploma or equivalent required.Certified Medical Assistant required.Basic Life Support certification preferred.3–5 years of Medical Assistant experience with demonstrated proficiency in clinical and administrative responsibilities required.Ability to take vital signs, perform manual blood pressure readings, and collect blood samples and other specimens.Strong knowledge of medical terminology, procedures, protocols, HIPAA, and privacy standards.Comfort using electronic health record systems and medical office software.Excellent interpersonal, written, and verbal communication skills.Strong attention to detail, organization, prioritization, and adaptability in a fast-paced healthcare environment.Additional Job Details (if applicable)Benefits That Support YouAt Mass General Brigham, employees are our most important resource. We offer a comprehensive, contemporary, and competitive benefits package designed to support your health, financial well-being, professional growth, and life outside of work.Offerings include:Medical, dental, and vision insuranceA robust retirement savings programGenerous paid time offTuition assistance and professional development supportAnd other perks!If you’re ready to bring your clinical skills, compassion, and teamwork to a mission-driven organization, we invite you to apply and join a team where every role helps change lives.Remote TypeOnsiteWork Location22 Atwood DriveScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$19.80 - $24.94/HourlyGrade3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:1920 Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.