Medical Assistant III

Paycom - ATS; Plano (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Paycom in Plano, TX seeks a Medical Assistant III to provide advanced clinical support, lead team tasks, and mentor other Medical Assistants. You will work with physicians and clinical teams to uphold patient care standards and efficient operations.

Key duties include documenting vitals in the EMR, performing injections and immunizations, managing the clinical inbox, conducting audits, leading pod activities, and training new hires while ensuring OSHA compliance and high patient experience.

Qualifications

• CMA certification and active licensure or registry.
• 3+ years as Medical Assistant in a clinical setting.
• Infection control, regulatory compliance knowledge.
• Advanced clinical skills including injections, vaccines, and phlebotomy.

Responsibilities

• Accurately obtain, document, and record patient vitals and clinical information in the EMR.
• Perform duties of Medical Assistant III including procedures, injections, immunizations.
• Manage clinical inbox for self, provider, and Pod; respond to inquiries and refills.
• Lead or coordinate small team tasks and huddles; support pod coverage.
• Document encounters using audit tools; conduct chart audits and OSHA compliance.
• Provide mentorship and onboarding training for new Medical Assistants.

Skills

Advanced clinical skills

Leadership

Mentorship

EMR proficiency

Clinical documentation

Patient communication

Education

High school diploma or equivalent

Certified Medical Assistant (CMA, RMA, CCMA, or equivalent)

Tools

EMR systems

Vaccine inventory management

CPR/AHA BLS

Job description

The Medical Assistant III is a highly skilled clinical team member responsible for providing advanced support to physicians and clinical teams, ensuring a high standard of patient care and operational efficiency. This role combines clinical proficiency, leadership, and mentorship duties while ensuring excellent patient experience.ROLE AND RESPONSIBILITIES:Accurately obtain, record, and document patient vitals and clinical information in the Electronic Medical Record (EMR),utilizing established protocolsPerform all duties of highly experienced Medical Assistant II at a high level of independence, including procedures, medicationadministration, injections, immunizations, and other proceduresClinical inbox management for self, provider, and Pod as needed. To include timely response to patient inquiries, managingrefills, and answering clinical questions within scope of practiceCreates positive patient and team member experiencesPractices service recovery and service excellence, proactively addressing patient concerns and ensuring positive feedbackfrom patients and providersParticipates in assigned clinical related projectsProvide educational materials and health information under physician guidanceObserve and report patient concerns and condition changes to licensed personnelPossesses advanced clinical skills, knowledge and/or specialty certifications (e.g., Pediatrics, Phlebotomy, Value-Based Care, HEDIS, advanced equipment uses)Cross-trained to work in multiple departments, roles, and locations including Front Office and Lab, and able to float as needed to support team coverageCovers Nurse/MA visit schedules and performs ancillary procedures as requiredAccurately and completely documents patient encounters in the EMR, utilizing audit tools and following refill protocolsConducts regular audits using the rooming guideline tool to ensure compliance with documentation standardsServes as Pod/Station Lead for quality control activities, including chart audits, vaccine inventory, and OSHA complianceConducts site safety audits and reports on variances or incidents, ensuring little to no deficienciesMaintains advanced knowledge of OSHA safety regulations and clinical compliance practicesActs as a clinical mentor and preceptor for new hires and provides ongoing training for other Medical Assistants, ensuring proper technique and adherence to established policies and proceduresLeads or coordinates small team tasks or huddles as assignedDemonstrates advanced EMR workflow knowledge and proactively manages clinical inboxes for self and providersReviews patient schedules, performs encounter preparation, and escalates appropriately within scopeAdvanced patient guidance, communication, and coordination are all supported by a proactive workflowSuccessfully completes the 60-day competency and skills checklist as part of onboarding and ongoing professional developmentParticipates in periodic skills assessments and demonstrates proficiency in all required clinical tasksWorks well with a diverse group of professionals in a team environment, proactively supporting pod and team membersCovers Nurse/MA schedule and floats as neededDemonstrates patience and commitment to CPG Values, consistently exceeding patient expectations and uplifting team membersSupport provider in Value Based Care initiativesMINIMUM QUALIFICATIONS AND REQUIREMENTS:High school diploma or equivalentCertified Medical Assistant (CMA, RMA, CCMA, or equivalent) requiredCurrent AHA or American Red Cross BLS certification for healthcare providers with hands on component preferred or within 60 days of hireA minimum of 3 years of experience as a Medical Assistant in a healthcare setting is requiredStrong knowledge of clinical best practices, infection control, and regulatory complianceDocumented proficiency in advanced clinical skills and knowledge (e.g. phlebotomy, prescription medications, vaccines, and quality metrics [HEDIS])